Your Benefits
Continuous Training
Sharpen your skills and advance your expertise with our professional development programs.
Great Team
It's truly the people that make the difference — and with us you'll join the best team around.
Flat Hierarchies
Get straight through to the decision-makers with our streamlined organizational structure.
Room for Innovation
Turn your ideas into action in an environment that champions creativity and empowers you to lead change.
Events
From team outings to holiday parties and networking events, we build strong connections by spending quality time together.
Quick Decision Processes
Make things happen faster with streamlined processes that promote efficiency and effectiveness.
Job Description
What you can expect
Sales Coordination & Customer Support
- Assist the sales team with quotations, proposals and follow-ups
- Respond to customer inquiries regarding pricing, transit times, and service offerings
- Maintain and update customer records in CRM system
- Provide post-sales support, including documentation and issue resolution
Shipment Coordination:
- Liaise with operations and carriers to track shipments and provide status update to customers.
- Handling booking confirmations, freight schedules and cargo availability
- Address any shipment-related issues and escalate when necessary
Data Management:
- Generate sales report, track key performance indicators (KPIs) and analyse customer trends
- Maintain sales pipeline reports and follow up on pending deals.
- Prepare reports for sales meetings
Cross-functional Collaboration:
- Work closely with internal teams, including operations, finance, and customer service, to ensure seamless execution
- Support in customer onboarding and training on logistics processes
What you bring
- Bachelor's degree in Business Administration, Marketing, or a related field.
- 3 years of experience in sales support, customer service roles.
- Good knowledge of MS Excel, PowerPoint, and CRM tools.
- Strong communication and coordination skills.
- Ability to handle reports, documentation, and stakeholder management efficiently.
