Job Title
Senior Executive HR Operations
Function
Human Resources
Reporting to
Regional Head Human Resources
Responsible for the error-free conduct of HR operations and maintenance employee records in the region
Responsibilities
- Conduct the HR operations in the region as per the guidelines defined by the corporate HR team
- Prepare and maintain employee personnel files in the region; Ensure their regular updation and send periodic updates to the respective corporate team
- Maintain the HRIS data in the region including details of employee related information such as date of joining, grade, position, years of experience, educational background etc.
- Collate payroll inputs (Leave and attendance) for all employees in the region and send to the central HR Operations team on a timely basis as per the prescribed format
- Conduct full and final settlement process of attrited employees in the region and ensure timely completion of all activities related to the same including issue of experience certificate, PF transfer / withdrawals, coordination with other functions (IT, Finance) etc
- Ensure thorough verification of all employee data including date of joining, date of resignation, notice period pay calculation, any bond signed by the employees etc. before full & final settlement
- Ensure timely response and resolution of employee queries on HR operations and related activities
- Validate and send requests for various certificates such as service certificate, address confirmation certificate, name change certificate etc. to the central operations team as and when requested by the employees
- Ensure timely submission of tax proofs, administration of benefits and reimbursements for employees in the region as per the guidelines defined by the central HR Operations team
- Ensure timely availability of information on activities for the purpose of internal and statutory audits
- Key Result Areas and Key Performance Indicators
S.No.
Key Result Areas
Key Performance Indicators
Conduct and ensure completion of functional activities in the region
- Timely preparation and updation of HRIS of employee records
- HRIS Accuracy (Number of instances of errors / discrepancies observed)
- Maintenance of leave and attendance data for all employees as per process and timelines
- Adherence to defined timelines for processing of Full and Final accounts
- Administration of employee benefits as per standard operating procedures
Ensure timely response to employee queries in the region
- % queries responded within defined timelines and % escalated
Audit and Compliance
- Number of instances of non-compliance pertaining to operations as observed in audit
Ensure Performance Driven Culture
- Adherence to Performance Management system timelines and guidelines
