Role Overview
We are seeking an experienced
Manager – HR Operations to lead and optimize end-to-end HR processes with a strong focus on operational excellence, employee lifecycle management, and compliance. The role will also oversee payroll as a critical function, ensuring accuracy and regulatory adherence. The ideal candidate will bring deep expertise in HR operations, strong process orientation, and hands-on experience in HR systems and compliance frameworks.
Key Responsibilities
HR Operations (Primary Focus)
- Lead and manage end-to-end employee lifecycle processes: onboarding, confirmations, transfers, promotions, and separations.
- Drive operational efficiency by standardizing HR processes, SOPs, and policies.
- Ensure accurate maintenance of employee data in HRIS (Keka preferred) with high standards of data integrity and confidentiality.
- Oversee administration of employee benefits programs, including enrollments, claims, and vendor coordination.
- Ensure compliance with labor laws, company policies, and statutory requirements.
- Support and manage performance management cycles, HR analytics, and reporting of key HR metrics.
- Act as a key point of contact for resolving employee queries related to HR policies, processes, and benefits.
- Identify and implement process improvements, automation, and digitization initiatives in HR operations.
Payroll Management (Secondary Focus)
- Oversee end-to-end payroll processing ensuring accuracy, timeliness, and compliance.
- Validate payroll inputs including salary revisions, benefits, reimbursements, and statutory deductions.
- Collaborate with Finance for payroll reconciliation, reporting, and audits.
- Ensure compliance with payroll-related statutory regulations and tax filings.
- Handle payroll escalations and ensure timely resolution of employee concerns.
- Generate payroll reports and provide insights for decision-making.
Compliance & Governance
- Ensure adherence to statutory compliance, audits, and regulatory requirements across HR operations and payroll.
- Stay updated with changes in payroll regulations and drive implementation.
- Maintain audit-ready documentation and support internal/external audits.
- Strengthen governance frameworks and ensure risk mitigation in HR processes.
Qualifications & Skills
- Bachelor's degree in Human Resources, Business Administration, Accounting, or related field (MBA/PGDM preferred).
- 13–16 years of experience in HR Operations with exposure to payroll management.
- Strong hands-on experience with HRIS platforms (Keka preferable ) and payroll systems.
- In-depth knowledge of compliance, and HR operations best practices.
- Strong analytical, problem-solving, and process improvement skills.
- Excellent stakeholder management, communication, and interpersonal abilities.
- High attention to detail and ability to manage sensitive/confidential data.
