Job Purpose:
Ensure smooth execution of export operations, from pre-shipment documentation preparation to post-shipment coordination, ensuring compliance and timely delivery. Coordinate with internal and external stakeholders to maintain efficient operations and support customer satisfaction.
Key Responsibilities:
- Documentation Management:
- Prepare and manage pre-shipment and post-shipment documentation, including invoices, SLI, and B/L draft approval.
- Ensure all documentation is accurate and meets statutory compliance requirements (DGFT/Customs).
- Coordination and Communication:
- Coordinate with Sales teams, Plant, Shipping Lines, Forwarders, and CHA operations to ensure smooth mobilization and on-time delivery (FTR OTIF).
- Follow up on BL surrender, EGM/IGM, and advance cargo declaration.
- Maintain communication with customers and provide shipment advice.
- Deviation Management:
- Handle shipment-related deviation approvals and manage S/line debit notes.
- Payment and Terms of Trade Coordination:
- Ensure adherence to the terms of trade/payment conditions with customers, coordinating with inter-department teams for post-shipment documentation.
- MIS Reporting:
- Prepare MIS reports and track performance metrics related to cost-effective operations and documentation.
- Legal and Compliance:
- Ensure proper arrangements for COO (Certificate of Origin), legalization, and other legal formalities.
Skills and Qualifications:
- Educational Qualifications:
- Diploma in EXIM or MBA preferred.
- Functional Skills:
- Good knowledge of MS Office and SAP.
- Strong communication and analytical skills.
- Understanding of statutory compliance requirements in DGFT and Customs.
- Experience Required:
- 4-6 years of experience in Multi Modal EXIM Operations, with a focus on documentation and compliance.
Technical Skills:
- SAP experience is an added advantage.