Senior Executive, Customer Engagement

Marketing programmes, Enterprise assistance programmes, Customer service processes, Technology for resolutions, Business operational efficiency

Frontline operations, Customer relations, Customer service, Microsoft Office Applications

Staff Scheduling, Front Desk responsibilities, Customer Service, first point of contact for guests, Innovation Management, Multitasking, Customer Engagement, Teacher Training, dismissal procedures, Timely Communication, Communication With Parents, Consulting, phone etiquette, Support students, Communication, Interpersonal Skills

Excel, Consultative sales skills, Word, Problem-solving skills, Powerpoint, Customer Service Skills, Microsoft Office Suite, Sales strategies

Data Analysis, Ms Office Applications, Programme operations, Administrative Support, Customer service