Search by job, company or skills

D

Senior Executive-Customer Care

3-6 Years

This job is no longer accepting applications

new job description bg glownew job description bg glow
  • Posted 2 months ago
  • Over 50 applicants

Job Description

Role & responsibilities

  • Receiving & lodging Customer Complaints ( Consumers / Wholesalers / Dealers / Retailers).
  • Handling Complaints / Queries.
  • Coordination with related units / departments for promptly rectification and closure of customer complaints / issues.
  • Prepare daily activity report.
  • Relationship activities with Customers (Greeting / Redemption etc.)
  • MIS to reporting authority as per defined periodicity.
  • Inbound and Outbound Calling
  • Good Communication Skills

More Info

Job Type:
Employment Type:
Open to candidates from:
Indian

Job ID: 120553191