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Senior Executive-Customer Care

3-6 Years
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  • Posted 6 hours ago
  • Over 50 applicants
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Job Description

Role & responsibilities

  • Receiving & lodging Customer Complaints ( Consumers / Wholesalers / Dealers / Retailers).
  • Handling Complaints / Queries.
  • Coordination with related units / departments for promptly rectification and closure of customer complaints / issues.
  • Prepare daily activity report.
  • Relationship activities with Customers (Greeting / Redemption etc.)
  • MIS to reporting authority as per defined periodicity.
  • Inbound and Outbound Calling
  • Good Communication Skills

More Info

Job Type:
Employment Type:
Open to candidates from:
Indian

Job ID: 120553191