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Smytten

Senior Executive - Consumer Insights & Research

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  • Posted 5 days ago
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Job Description

About Smytten

Smytten is a consumer discovery and trial platform.

In Simple Terms

  • It helps users discover, try, and buy new products across categories like beauty, personal care, food, wellness, and more.
  • Users can order trial packs (samples) before committing to full-size products.
  • This creates a win-win:
    • Consumers get to explore new brands risk-free
    • Brands get access to high-intent consumers
Intersection of e-commerce + product discovery + consumer insights.

What is Smytten Pulse

Smytten Pulse is the consumer research and insights arm of Smytten.

It leverages Smytten's large user base to help brands understand:

  • Consumer preferences
  • Product feedback
  • Market trends
  • Purchase behaviour

Roles

Roles and Responsibilities

  • Strong understanding of end-to-end primary research processes including study design, questionnaire development, and survey execution.
  • Ability to interpret data and generate actionable insights for business and brand strategy.
  • Well-versed in both quantitative and qualitative methodologies, with hands-on experience in real-time studies.
  • Exposure to shopper research including different types of studies
  • Proficient in developing and presenting topline summaries and insight decks tailored to different stakeholders.
  • Effective communicator with clients and internal teams to align on research design and outcomes.

Responsibilities

  • Designing and executing custom research projects to address client needs, from objective framing to final reporting.
  • Analyzing raw data and transforming it into clear, actionable insights.
  • Coordinating with field teams, tech teams, and clients to ensure smooth data collection and timely delivery.
  • Adapting research tools (e.g., surveys, trackers) to meet evolving project requirements.
  • Supporting proposal development, costing, and project timelines.
  • Translating client briefs into practical research design and helping interpret business implications from research findings.

Experience

  • 12 years of relevant experience in market research, especially in CPG/FMCG sectors.

Qualifications

  • Graduate or Postgraduate in Business/Marketing/Statistics/Economics or relevant field.
  • Experience with data interpretation tools (Excel, PowerPoint; familiarity with platforms like SPSS/Tableau is a plus).

Compensation

  • Competitive and as per industry standards.

Skills: primary research,research,data,research tools,communication,secondary research

More Info

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About Company

Job ID: 144689343