Job Title: Senior Executive - Client Servicing Location: Andheri, Mumbai
Experience: 2 to 4 years
About Us:At Yellow Frames LLP, we are a creative advertising agency driven by the power of ideas that inspire, engage, and deliver results. We collaborate with leading brands to craft impactful campaigns across digital, e-commerce, and traditional media. We are now looking for a Senior Client Servicing professional with a strong advertising and production background to lead client relationships and ensure smooth execution of high-quality campaigns from concept to completion.
Role and Responsibilities:As a Senior Client Servicing Manager, you will be responsible for managing key client accounts, driving strategic communication, and overseeing the end-to-end production process. Your role will combine strategic planning, creative collaboration, and hands-on project management to deliver exceptional results.
- Client Relationship & StrategyAct as the key liaison between clients and the agency, maintaining strong, trust-based relationships with senior client stakeholders.
- Understand client objectives, brand positioning, and campaign goals to deliver strategic communication plans.
- Lead client presentations, pitch strategies, and campaign reviews with clarity and confidence.
- Campaign & Production OversightSupervise and guide the production process across digital, film, and traditional advertising mediums.
- Ensure all campaigns are executed on time, within budget, and with superior creative and production quality.
- Collaborate closely with internal teams — creative, strategy, design, and production — to translate ideas into impactful campaigns.
- Team Leadership & CollaborationLead and mentor junior client servicing executives, ensuring effective coordination and timely project delivery.
- Manage multiple projects simultaneously, fostering a culture of accountability, teamwork, and creative excellence.
- Financial & Operational ManagementOversee project budgets, cost estimations, and timelines while maintaining profitability.
- Handle vendor coordination and production approvals to ensure quality and consistency
- Insights & ReportingMonitor campaign performance and provide actionable insights for continuous improvement.
- Anticipate challenges and proactively resolve client or project issues to maintain smooth delivery.
- What We're Looking For:8–10 years of experience in client servicing within an advertising agency, with strong exposure to creative and production processes.
- Proven ability to manage large-scale campaigns, especially in digital, e-commerce, and integrated media.
- Excellent client management, communication, and presentation skills.
- Strong understanding of advertising production, including film shoots, photography, digital content, and post-production.
- Experience in leading and mentoring teams, managing multiple clients, and handling tight timelines.
- Strategic thinker with attention to detail and creative sensibility.
- A degree in Advertising, Marketing, Mass Communication, or a related field is preferred.
- Why Join Yellow Frames LLPBe part of a vibrant, creative, and collaborative agency culture.
- Work with leading brands on high-impact advertising and digital campaigns.
- Opportunity to lead and grow within the client servicing and production domain.
- Exposure to a diverse portfolio of projects across industries and media formats.
Ready to Join UsIf you're a client servicing professional with a passion for creativity, strategy, and flawless execution — we'd love to hear from you!
Send your resume and portfolio to [Confidential Information]
