Description
Supervise billing processes including patient invoicing, insurance claims, and payment collections
Ensure compliance with healthcare regulations, insurance policies, and hospital standards
Monitor billing accuracy and resolve discrepancies or disputes
Coordinate with finance, insurance, and patient services teams to streamline billing workflows
Prepare reports on billing performance, revenue cycle, and outstanding accounts for management review.
Responsibilities
- Billing Operations
- Prepare, review, and issue accurate invoices within defined timelines.
- Ensure bills align with contracts, purchase orders, service agreements, or pricing structures.
- Monitor recurring, project-based, and ad-hoc billing cycles.
- Handle adjustments, credit notes, and debit notes as per company policy.
- Data Verification & Reconciliation
- Verify customer data, usage reports, and transaction details before billing.
- Reconcile billing data with supporting documents (timesheets, delivery notes, system reports, etc.).
- Identify discrepancies and work with relevant teams to resolve them.
- Compliance & Accuracy
- Ensure invoicing complies with taxation rules (GST/VAT), company policies, and audit standards.
- Maintain accuracy in calculations, discounting, taxes, and account allocations.
- Support internal and external audits with required billing records.
- Customer Coordination
- Respond to client billing queries and resolve disputes promptly.
- Coordinate with sales, operations, and customer service teams for billing-related clarifications.
- Maintain good relationships with key accounts regarding billing matters.
- Reporting & Analysis
- Prepare billing summaries, aging reports, revenue reports, and forecasting inputs.
- Track outstanding invoices and follow up for timely payments (if linked with AR duties).
- Identify trends, irregularities, or opportunities to improve billing efficiency.
- System Management
- Manage billing systems or ERP modules (SAP, Oracle, Tally, Zoho, etc.).
- Support system updates, automation initiatives, and process improvements.
- Maintain clean, updated billing master data.
- Process Improvement
- Review existing billing processes and recommend efficiencies.
- Implement process controls to minimize errors and revenue leakage.
- Train junior billing staff and support team development.
Qualifications
- Bachelor's degree in Commerce, Accounting, Finance, Business Administration (B.Com, BBA, BHM).
- Preferred: Master's degree or specialization (M.Com, MBA), depending on company requirements.
Job Benefits
Contacts
[Confidential Information]
8102921283
