Organizational Relationships
Reports To: Assistant Manager/Lead Assistant Manager
Skills
Desirable Skills
- Critical thinking and high independent decision making
- Strong analytical, Reasoning, and Problem solving skills
- Ability to comprehend and write in English for structured written communications. Emails/IMS to be sent to internal teams
- Strong interpersonal and communication skills both verbal and written
Technical Skills
- Good computer navigation skills
- Typing speed of 25 Words per Minute with 90% Accuracy
- Proficiency in healthcare information systems
- Ability to navigate through multiple applications
Process Specific Skills
- Familiar with US Healthcare domain knowledge and understanding of healthcare regulations (HIPAA)
- Deep understanding of medical records and medical terminologies
- Ability to produce high quality in production environment.
Soft skills
- Ability to understand and question established process guidelines for possible process improvements
- Attention for detail, and Strong analytical skills for processing medical documentation
- Possess keen sense of acquiring knowledge
- Adaptable and flexible to work in night shifts
Education Requirements And Work Experience
- Bachelor's degree in relevant field such as Biology, Biochemistry, Biotechnology etc
- Computer literacy
- Candidates with relevant business experience will be preferred
