Senior Executive Assistant

At JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them. We are changing the face of public healthcare and carving out new paths to improve our processes and services. We value our team's contributions and ensure that our staff are competitively rewarded and supported.

Join us, where we place the value of every staff member and the care of every patient at the centre of all we do.

Job Responsibilities:

You will be responsible for the following:

Department Statistical Reports

• Prepare SOC lead time report - review and clean data
• Prepare monthly OP Day Surgery statistical reports - review and clean data.
• Prepare monthly statistical data for blue letters, direct access, etc.
• Prepare Monthly SOC attendance & No Show data
• Prepare monthly SOC Total Turn-around Time Report wait time to consult
• Prepare monthly SOC Source of Referral Report
• Compiling Utilization commentaries report

Division & Cluster Statistical Reports

• Compile monthly statistical reports for division meeting and prepare the slides i.e. SOC KPI report, Lead Time report, No Show, etc
• Upload monthly data for Dashboard manage at cluster i.e. Clinic Utilization, etc
• Assist HOD in preparing monthly SOC Dashboard reports

Admin Support for Clinical Operations & SOC

• Assist in arranging Ops Admin ad-hoc matters (booking of rooms, arranging meetings)
• Cross cover for Admin Support for Clinical Operations & SOC
• Collect/ Despatch SOC daily mails to mail room.
• Ensure daily No Show Letters are printed and send to mail room.

Purchase Requisition & Inventory Management

• Assist in sourcing quotation & PR for SOC Central service (eg: Happy carts supplies)
• Assist Operations Head/ Clinic Managers to raise purchase requisition and track status for Capex & Non-Capex purchases i.e. stationeries, etc.
• Assist Operations Head to raise ePay and/or eSundry.
• 5S - Maintain tidiness of stationery storage and care of equipment eg copier, etc.
• Maintain asset list for all clinic as assigned, including IT Hardware, thumbdrive, medical & non-medical equipment, etc

Other Assignment

• Support outreach event, when required i.e. Public Talks.
• Any other assignments by Reporting officer & Department head

Requirements:

• Diploma in Healthcare Management, Health Services Administration, Business Administration, Public Health, Psychology, Social Sciences or a related discipline
• Preferably 2 to 5 years of experience in healthcare operations, administration, projectmanagementor a related field.
• Strong analytical and problem-solving skills, with the ability to interpret operational data and translate findings into actionable recommendations.
• Proficient in Microsoft Office applications, especially Excel and PowerPoint experience with dashboard tools is an advantage.
• Good project coordination and stakeholder management skills.
• Strong written and verbal communication skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Experience in a healthcare setting is an advantage.

About us:

Ng Teng Fong General Hospital (NTFGH) and Jurong Community Hospital (JCH), collectively known as JurongHealth Campus, are members of the National University Health System (NUHS).

We centre our culture and mission around our patients and design our processes to bring satisfaction to our patients and their caregivers. Our staff enjoy an open, collaborative and fun working atmosphere that enables each individual to perform and maximise potential. We take pride in treating our staff as one big JurongHealth Campus family, where everyone works together in a passionate and supportive environment.

If you believe in our purpose of delivering Incredible Care & Health, Together, reach out to us today.