Job Description

Summary

This role provides administrative and operational support for Learning & Development (L&D), Claims, and Benefits Administration to ensure the timely and accurate delivery of HR services

Responsibilities

Learning & Development Administration

Coordinate training programmes, including course registration, attendance tracking, participant communications, and learning records administration.
Support training-related payment processes, including invoice processing, staff reimbursements, sponsorship payments, and related documentation.
Support sponsorship and scholarship administration and maintain related records and documentation.
Maintain training databases and records
Prepare reports and supporting documentation for audits and management reporting.

Claims Administration

Support administration of staff medical benefit claims
Follow up with staff and stakeholders on claim submissions and supporting documents.
Timely maintain claims records, trackers, and documentation
Assist in claim-related enquiries, reporting, and audit activities.

Benefits Administration

Support leave administration processes, including document verification, record maintenance, and query management.
Support insurance administration activities and maintain related records and documentation.
Assist with staff enquiries and follow-up of outstanding documents.
Prepare reports and supporting documentation for audits and operational requirements.

General Administrative Support

Maintain accurate records and filing in SharePoint, HR systems, and other relevant platforms.
Perform data entry and ensure accuracy of records and reports.
Assist in preparing reports, presentations, and process documentation.
Support team projects and other administrative duties as assigned.

Requirements