Be responsible for production support & release management for application assigned - SRE C1 - Elastic Stack : ELK (Grafana, Logstash, Kibana).
Be responsible for ELK applications platform administration, Production Support, Monitoring, Dashboard Creation, Documentation and Application on boarding effectively.
Should have monitored ELK Cluster Administration, Node editions, Shared allocation, data ingestion & data archival.
Participate in incident analysis with appropriate dashboards.
Should possess excellent troubleshooting and analytical skills.
Key Responsibilities
ELK Platform Administration
Manage and support Elasticsearch, Logstash, Kibana, Grafana and related components
Monitor ELK cluster health, indexing performance, and storage utilization
Perform Elasticsearch cluster scaling, shard optimization, and performance tuning
Support high availability and support switching of configurations.
Application & Production Support
Provide L1/L2 support for production applications integrated with ELK
Troubleshoot log ingestion, parsing, indexing, and search-related issues
Analyze application/server logs for incident resolution and RCA
Handle production incidents, problem management, and service requests
Ensure SLA adherence and operational stability
Monitoring & Dashboarding
Develop and maintain Kibana/Grafana dashboards, alerts, and visualizations
Configure observability and monitoring solutions for applications and infrastructure
Create proactive alerting for system/application anomalies
Support SIEM/security monitoring use cases where applicable
Automation & Integration
Automate operational tasks using Shell/Python scripts
Integrate ELK with:
API gateways / Middleware
Monitoring tools
Relevant/ Specific applications etc..
Other Key Responsibilities
Coordinate with DevOps, infrastructure, security, DBA & application teams
Participate in release management and deployment activities
Prepare RCA, SOP, KT, and operational documentation
Support audits, compliance, and governance requirements
Track resolution of all open issues, be part of the solutioning team for war room / discussions
Maintaining Monthly MIS of ELK Usage and publishing to the anomalies to the relevant stakeholders.
Manage audit queries related to Production environment
Mandatory Skills Required
Must have experience ELK Application Support or application development of overall 3 to 5 yeas with at least 2+ years in managing, monitoring, troubleshooting, and supporting enterprise observability and log management platforms based on the Elastic Stack ecosystem like Elasticsearch, Grafana, Logstash, Kibana, Filebeat etc..
Must have ELK application Architect, deploy, and optimize ELK clusters for enterprise-wide observability
Must experience for Ensure log ingestion, parsing, and visualization meet compliance and performance standards.
Must drive ELK application automation for scaling, resilience, and performance tuning.
Must have experience & good implementation capabilities of following ELK Process.
Maintain ELK Infrastructure - Ensure Elasticsearch, Logstash, and Kibana services are up and running with high availability.
Dashboard Preparation - Design, configure, and maintain Kibana dashboards for monitoring application logs and system metrics.
Pipeline Management - Develop, optimize, and troubleshoot Logstash pipelines for efficient data ingestion and transformation.
Log Rotation - Implement and monitor log rotation policies to prevent disk space issues and maintain system performance.
Archival Process - Define and manage log archival strategies to store historical data securely and cost-effectively.
Alerting Setup - Configure alerting mechanisms in Kibana/Elasticsearch to notify stakeholders of failures, anomalies, or threshold breaches.
Performance Tuning - Optimize Elasticsearch queries, indices, and clusters for faster search and reduced resource consumption.
Security & Access Control - Manage user roles, API keys, and secure access to ELK components in compliance with organizational policies.
Monitoring & Troubleshooting - Continuously monitor ELK health, identify issues, and perform root cause analysis for failures.
Documentation & Reporting - Maintain clear documentation of ELK configurations, dashboards, pipelines, and provide regular status reports.
Application Onboarding- He should have the knowledge of integrating application in to ELK with which dashboard should been shown how alerts should be prepared.
Ability to work in rotational shifts/on-call support
Qualifications
Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
Relevant certifications ELK (Elastic Stack) environment are preferred.
