Senior ERP Technical Support Engineer

Role overview

5- 9 years of hands-on ERP experience

• Strong working knowledge across core modules such as P2P, OTC, Manufacturing, or MRP

• Deep understanding of:

Costing and cost roll-ups

Inventory lifecycle

Manufacturing constructs (phantoms, subcontracting, drop ship)

Technical Capability

• Experience debugging using logs and system behavior

• Salesforce platform experience:

Flows (build, optimize, and troubleshoot)

Apex / Visualforce (read, write, optimize, and interpret)

• Strong understanding of:

Object-oriented programming

Relational databases and data structures

Note:

Candidates are expected to demonstrate strong capability in ERP and

technical problem-solving, with depth in at least one area and the

ability to quickly ramp and operate across both domains

What would you do here

• Diagnose and resolve complex issues across ERP, platform, and

integrations

• Analyze system behavior, configuration setup, and debug logs

• Drive issues from triage through full resolution