Senior Equipment Engineer

We are looking for a seasoned Senior Equipment Engineer to join our Global Product Support team, specializing in LAM's Rainbow platform and 4XXX etchers. This role bridges engineering excellence with customer-facing support, ensuring high uptime, knowledge transfer, and best-in-class service for global fab customers. The position requires strong troubleshooting skills, cross-functional collaboration, and the ability to represent the company as a trusted technical partner worldwide.

Role & Responsibilities

• Deliver high-quality repair and preventive maintenance services for LAM Etch tools at global customer sites.
• Serve as a global product support lead for LAM Rainbow & 4XXX etcher platforms, ensuring stable performance and high availability.
• Provide remote and onsite technical support for customer fabs, troubleshooting critical issues and minimizing downtime.
• Collaborate with OEMs, global fab teams, and internal engineering groups to resolve complex hardware/software challenges.
• Drive knowledge sharing across customer sites, developing troubleshooting guides, training modules, and best practices.
• Contribute to product lifecycle management, obsolescence engineering, and design feedback for continuous improvement.
• Train, mentor, and support junior engineers across global accounts.

Mandatory Skills:

• 10+ years of hands-on experience in equipment engineering within global semiconductor fabs.
• Proven expertise on LAM Rainbow platform and LAM 4XXX etchers.
• Strong knowledge of vacuum systems; basic etch process knowledge is an advantage.
• Excellent troubleshooting skills across mechanical, electrical, and control systems.
• Strong communication skills to interface with global customers, OEMs, and internal teams.
• Team player with a global mindset and ability to work in multicultural environments.
• Willingness to relocate to Mohali and travel up to 10% as needed.
• Education: B.Tech/Diploma in Electrical or Mechanical Engineering.

Good to Have:

• Experience in global product support roles handling escalations and customer-facing interactions.
• Familiarity with product lifecycle support, obsolescence management, and sustaining engineering.
• Ability to lead cross-functional projects and act as technical liaison with customers.