Support all systems that comprise the PowerSchool IT infrastructure including networking and server equipment, monitoring tools, and supporting environments
Manage VMware and Hyper-V virtualization platforms, including provisioning, performance tuning, and troubleshooting.
Manage internal and External DNS and DHCP server configurations, ensuring proper name resolution and IP allocation.
Monitor and troubleshoot system and network issues to ensure performance and system responsiveness
Assisting in configuring network and/or third-party hardware/software application programs to provide improved response time, quality, or cost effectiveness
Maintain system health on all Enterprise IT managed infrastructure hardware
Collaborate with business units and other IT staff to support, design and provide systems that meet the needs of our growing business
Create and maintain IT infrastructure diagrams, runbooks, and supporting documentation
Provide Windows and Linux Server, Operating System, middleware maintenance and support
Keep IT plans updated (DR, change/access control)
DR testing as required
Serves as a mentor for other IT staff
Any other tasks as assigned by management
Minimum Qualifications
Bachelor s degree in a Computer Engineering or related field preferred
5 years of VMware implementation and administration experience
5 Years of AWS cloud experience
7 years hands-on implementation and support experience with:
Windows Server versions including: 2019, and/or 2022
Linux Server versions including Ubuntu and CentOS
Virtualization (VMWare/Hyper-V) including monitoring and performance tuning
Network and systems monitoring (Cisco Meraki, Netbox, Patch Management, SolarWinds, etc)
Storage technologies, including NAS and SAN in addition to various snapshot technologies
Various scripting tools such as PowerShell and others.
Preferred Qualifications
Networking and network products knowledge (switches, routers, firewalls) to assist with the Network Team
Experience deploying and managing IT ITIL and security technologies