Job Description
AVP Engineering / Senior Engineering Manager
Location: Gurgaon | Reports to: CTO
Own. Solve. Lead. Deliver.
We're looking for an engineering leader who goes beyond status reporting. This role is about deep technical ownership, multi-project leadership, and driving engineering excellence at scale. You'll manage multiple high-impact projects, solve complex challenges, and ensure world-class quality in every delivery. This person will manages a scope of about 250 engineering tech team.
Your Impact
Delivery & Customer Success
✅ Drive on-time, high-quality project deliveries across multiple client engagements
✅ Set high standards and embed continuous improvement into every process
✅ Solve technical roadblocks, support escalations, and lead from the front
✅ Ensure state-of-the-art quality governance, risk management, and stakeholder alignment
✅ Customer-first approach—high satisfaction scores and transparent communication
KPIs: On-time delivery %, Customer satisfaction (CSAT, NPS), Bug leakage rate, Escalation resolution time
Process & Governance Excellence
✅ Define and enforce best-in-class engineering processes across teams
✅ Standardize metrics: LOC, defect density, developer/tester efficiency
✅ Ensure CI/CD adoption, static code analysis, containerized deployments
✅ Capture and replicate best practices across projects
✅ Cross-functional collaboration with Dev, QA, KAMs, internal & customer stakeholders
KPIs: Process adherence %, Bug density, Tool adoption rate, Code review effectiveness
Strategy & Technology Leadership
✅ Align execution with business and engineering strategy
✅ Experiment, adopt, and implement modern tech stacks and architectures
✅ Drive decisions on tech adoption, design patterns, and scalability
KPIs: Success rate of new tech adoption, Business alignment, Tech efficiency impact
Customer Engagement & Pre-Sales Support
✅ Deeply engage with customers—understand concerns, align on business goals
✅ Conduct weekly updates, monthly governance, and risk mitigation planning
✅ Support pre-sales with solutioning, estimates, architecture, and team planning
KPIs: Customer feedback, Risk mitigation success, Pre-sales deal contribution
Team Leadership & Growth
✅ Identify, mentor, and nurture high-performing engineering leaders
✅ Define training plans & work with HR to build structured learning modules
✅ Drive a culture of ownership, performance, and continuous learning
KPIs: Employee retention, Training completion %, Leadership pipeline growth
Who You Are
✔ Seasoned Engineering Leader – Technical depth in software engineering, DevOps, Agile with Strong knowledge of system architecture, microservices, databases, cloud infrastructure (AWS/Azure/GCP)
✔ Strategic & Hands-On – Can zoom into technical details while keeping the big picture in focus
✔ Execution Excellence – Proven ability to drive multiple high-stakes projects at scale
✔ Customer-Centric – Experience in stakeholder engagement & customer success
If you are not just a status collector, but a hands-on problem solver and leader, let's talk.
Ready to drive engineering excellence Apply now!
