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Senior Engineer - NOC Core Advanced Operations
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DISH Network Technologies India Pvt. Ltd is a technology subsidiary of EchoStar. Our organization is at the forefront of technology, serving as a disruptive force and driving innovation and value on behalf of our customers.
Our product portfolio includes Boost Mobile (consumer wireless), DISH TV (direct broadcast satellite), Sling TV (over-the-top service provider), Hughes (global satellite connectivity solutions) and Hughesnet (satellite internet).
Our facilities in India are some of EchoStar's largest development centers outside the U.S. As a hub for technological convergence, our engineering talent is a catalyst for innovation in multimedia network and communications development.
EchoStar does not charge any fees to job applicants or candidates at any point during the recruitment and hiring process. We strongly advise all individuals to be vigilant and disregard any unsolicited requests for payment or personal financial information related to an EchoStar employment opportunity.
Our Wireless Technology team is pioneering the future of connectivity. We're developing unique hybrid mobile network operator (MNO) infrastructure-combining our advanced, cloud-native 5G core with the nationwide reach of our partners. This approach ensures our network is flexible and powerful, designed to satisfy the social, economic, and transformative needs of the changing world
The core network environment faces increasing complexity as it transitions to cloud-native architectures, requiring a specialist who can navigate intricate 4G and 5G service disruptions. This role solves the problem of prolonged network downtime by providing expert-level diagnostics and resolving Tier 2 and Tier 3 incidents that impact the customer experience. You will bridge the gap between daily network changes and long-term stability by driving root cause analysis and mentoring the wider NOC team. By leveraging advanced monitoring tools and cloud technologies, this position ensures the network remains resilient against emerging technical challenges.
What Success Looks Like (Objectives)
Resolution of complex Tier 2 and Tier 3 service-impacting events to maintain maximum network uptime and stability
Achievement of departmental OKRs by reducing Mean Time to Repair (MTTR) and supporting KPI deviation corrections
Implementation of AI-driven diagnostic tools to automate the identification of subscriber-level observations and network anomalies
Execution of comprehensive root cause and chronic incident analyses to prevent the recurrence of major network outages
Delivery of technical guidance and training sessions to the NOC team to ensure seamless adaptation to daily infrastructure changes
Advanced expertise in 4G and 5G Core network troubleshooting and call flow analysis
Critical experience managing and validating network functions within Kubernetes and cloud-native environments
AI Literacy, specifically the ability to apply machine learning insights to network monitoring and predictive maintenance
Strong analytical skills for interpreting complex data sets during root cause investigations
Professional collaboration skills gained through experience working with Tier 1 and Tier 2 service providers
Proven ability to provide technical leadership and knowledge transfer in high-pressure operational settings
Minimum Education: Bachelor's Degree in Computer Science, Electronics-Communication, or Electrical Engineering
Minimum Experience: 5 years of experience in Telecom Operational Core environments
Required Technical Skills:
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
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"Our adventure began by changing the way people watched TV, bringing DISH to where big cable wouldn’t: rural America. Since then, we have reinvented ourselves and our own industry with Sling TV to give millions of consumers more choice in entertainment. Today, we’ve officially entered the consumer wireless industry as the fourth largest wireless provider with our acquisitions of Boost Mobile, Ting Mobile and Republic Wireless — but that’s just the start. We’re building America’s first cloud-native 5G network to transform the way we live, work and play with unlimited possibilities.
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Job ID: 151970271
