SENIOR ENGINEER - Network Management

The Network Engineer L2 is responsible for maintaining and supporting the organizations network infrastructure. This includes managing firewalls, switches, ISPs, Zscaler, Wi-Fi, and troubleshooting network issues to ensure secure and reliable connectivity.

• Network Management: Monitor and maintain LAN/WAN, VPN, and overall network performance.
• Firewall Administration: Configure, manage, and troubleshoot firewalls to ensure secure access.
• Switches Configuration: Handle installation, configuration, and maintenance of network switches.
• ISP Coordination: Manage relationships with Internet Service Providers, ensuring uptime and resolving connectivity issues.
• Zscaler Support: Administer Zscaler cloud security services for secure web access.
• Wi-Fi Management: Deploy, monitor, and troubleshoot wireless networks across the organization.
• Troubleshooting: Resolve escalated network issues within agreed SLAs.
• Documentation: Maintain network diagrams, configuration records, and incident logs.
• Collaboration: Work with IT security and infrastructure teams for advanced problem resolution and projects.

• Strong knowledge of TCP/IP, routing, switching, and firewall technologies.
• Experience with Zscaler, Cisco/Aruba/Forti switches, and enterprise Wi-Fi solutions.
• Familiarity with ISP management and troubleshooting connectivity issues.
• Good understanding of network security principles.
• 2 - 4 years of network support/administration experience preferred.