How You'll Help Us Keep Climbing (Overview & Key Responsibilities)
- Ensure all required maintenance tasks and procedures are properly scheduled and available to the maintenance organization.
- Ensures all new FAR maintenance program requirements are incorporated into the approved program.
- Analyzes post maintenance event data to ensure the desired results of program changes are achieved.
- Decision making process requires a strategic and tactical understanding of how different organizations within Tech Ops work together in a maintenance environment and how changes to the maintenance program impact those other organizations positively or negatively.
- Works closely with numerous departments, including Publications, Line Maintenance, Base Maintenance, Quality Assurance, Aircraft Inspection, Engineering, Production Control, Supplier Operations and others to ensure workflow, card content, compliance with the Technical Operations Policy and Procedures.
- Supports critical negotiations with FAA by coordinating and facilitating approvals for regulatory requirements regarding program escalations and individual aircraft short term escalations to scheduled visits and/or tasks.
- Develop new programs for newly acquired aircraft and ensure necessary maintenance tasks have been completed prior to the aircraft being added to Delta's Operations Specification.
- Development and implementation of corrective actions to FAA or Continuous Airworthiness Surveillance (CAS) findings associated with the program.
- Provides technical review and manages the coordination process through Delta's Reliability Control Board (RCB) and the FAA for proposed program changes.
- Responsible for oversight processes used to ensure maintenance program records are complete and maintained and available for review by the FAA and CAS auditors.
- Support presentations and provide information to the Managers & Director level and above within Tech Ops.
- Practices safety conscious behaviors in all operational processes and procedures.
- Completes Maintenance Data Change Request through the Delta approved applications and monitors progression for completeness of projects.
- Guide and mentor Engineers within the Maintenance programs team to deliver on some of the business objectives.
Role Summary
The Senior Engineer Maintenance Programs will be responsible for support of the management, coordination and monitoring of Delta's Approved Maintenance Program.
What You Need To Succeed (Minimum Qualifications)
- Bachelor of Engineering Degree (aerospace or mechanical preferred) or comparable experience in an engineering related field.
- 8-12 years of experience working for Airlines supporting in developing and managing Maintenance programs
- Consistently makes safety and security, of self and others, the priority.
- Should have a strong technical knowledge of the aircraft, thorough understanding of aircraft manuals, Technical Operations Policies and Procedures, production processes and regulatory maintenance program requirements.
- Must be able to understand task requirements and be able to develop and workflow maintenance procedures that are safe, effective and compliant.
- Must be able to coordinate workflow to multiple disciplines.
- Good experience with MS Office products and Delta applications (LMOS, SCEPTRE, AMDS).
- Should have a technical knowledge of the aircraft, understanding of aircraft manuals technical instructions, production processes and regulatory maintenance program requirements.
- Knowledge of how to maintain and develop OEM qualifications of aircraft.
- Must be able to understand task requirements and be able to develop and workflow maintenance procedures that are safe, effective and compliant.
- Must have experience in analysis and substantiation of tasks and in the development and optimization of maintenance programs.
- Experience leveraging FEA Analysis to evaluate fleet, substantiate data and recommendations to drive solutions.
- Should possess excellent written and verbal communications skills, able to handle several projects simultaneously with minimum supervision, well organized and able to prioritize work to meet established deadlines.
Behavioral Competencies
- Ability to produce high quality results, work in a collaborative environment by embracing diverse perspectives and with a solution-based approach.
- Adapt communication clearly and concisely based on team dynamics and expresses thoughts & ideas effectively.
- Ability to engage effectively with peers and stakeholders to build trust and reliable working relationships.
- Ability to understand business processes, implement innovative solutions, guide juniors on continuous improvement by constantly updating oneself on current technology & trends.
- Inquisitive to understand customer and business expectations while creating value addition on technical solutions.
What Will Give You a Competitive Edge (Preferred Qualifications)
- Technical writing experience preferred.
About The Company
Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.
In 2024, Delta was recognized by Fortune with a No. 11 placement on
Fortune's Top 50 Most Admired Companies list. The company's strong management and commitment to providing elevated experiences and premium products also secured a No. 1 ranking out of the eight airlines on the list. Delta landed on
TIME's inaugural list of the
World's Best Companies, coming in at No. 12 the only U.S. airline in the top 155. TIME's award is based on three criteria: employee satisfaction, revenue growth and sustainability.
Delta's people-first culture continues to be recognized, earning the airline a spot on
Fortune's 100 Best Companies to Work For list for the fifth year. Delta is the only airline included on the 2024 list.
Additionally, Delta earned a coveted spot, on
Fast Companys list of the
Most Innovative Companies, climbing from its No. 8 spot in 2023 to No. 2 in the travel category. The airline was recognized for its Wi-Fi revolution that is working to ensure the future of travel is connected.
About The Delta Technology Hub (DTH), Bangalore
Delta has fast emerged as a customer-focused, innovation-led, technology-enabled business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a distributed team to create memorable experiences for customers.
Why join:
- Technology is a key enabler of the differentiated services that Delta provides. At the DTH, you get the opportunity to work on projects with a significant impact on business outcomes and customer experience.
- Deepen your knowledge by taking part in multifaceted learning and development programs exposure to extensive internal and partner repositories, institutional affiliations, and industry SIG (Special Interest Groups) partnerships.
- Collaborate with research, innovation and IP co-development partners.
- Immerse yourself in an employee-centric culture.
- Develop deep and broad business acumen on airline operations while retaining focus on cutting-edge technology driven solutions.
