Job Description
WE'RE HIRING | TECHNICAL SUPPORT & VoIP PROFESSIONALS | INTERNATIONAL VOICE PROCESS
Ready to take your technical career to the next level
We're looking for passionate, technically skilled professionals with expertise in Networking, Telecom, Technical Support, and VoIP to join our growing International Voice Support team!
If troubleshooting network issues, resolving technical challenges, and working with telecom technologies excite you, this opportunity is for you!
Contact : If Interested drop your CV deepika.raju@[Confidential Information]
1. Technical Support Agent – L1
- Experience: 1+ Year
- Skills: Technical Support, SIP, TCP/IP, VoIP, LAN/WAN
- Exposure to SOHO and endpoint troubleshooting is an advantage.
- Client-specific technical training will be provided.
2. Technical Support Agent – L2
- Experience: 2+ Years
- Skills: Advanced Networking, SIP, TCP/IP, VoIP, LAN/WAN Troubleshooting
- CCNA, Network+, or equivalent certification preferred.
- Hands-on networking and technical troubleshooting experience required.
3. AoS L3 – Technical / VoIP Support
- Experience: 3+ Years
- Skills: VoIP/SIP Technologies, Inbound & Outbound Call Flows
- Knowledge of JIRA, Salesforce, or similar ticketing platforms.
- Exposure to Spearline, Empirix, VoIP Monitor, or GCS Routing Platforms is preferred.
WHAT WE'RE LOOKING FOR
- B1 English proficiency.
- Experience in international voice technical support.
- Strong troubleshooting and analytical skills.
- Good understanding of networking and telecom fundamentals.
- Customer-focused mindset with excellent communication skills.
- Willingness to learn and adapt to client-specific technologies.
WHY EXPLORE THIS OPPORTUNITY
- Work with international technical support projects.
- Gain exposure to advanced networking and VoIP technologies.
- Enhance your technical expertise through client-specific training.
- Build a rewarding career in the telecom and IT support domain.
INTERESTED LET'S CONNECT!
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#WeAreHiring #TechnicalSupportJobs #VoIPJobs #NetworkingJobs #InternationalVoice #ITJobs #TelecomCareers #SIP #TCPIP #CCNA #L1Support #L2Support #TechnicalSupport #HiringNow
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