Senior Engineer - CSE South

KONE is embarking upon an exciting growth phase and this represents an opportunity for you to join our ChennaiRSO team, as a Senior Engineer - CSE

Collaboration with sales:
. Responsible for finding optimal technical solutions to meet the customer's needs for non-standard and modernisation cases
. Ensures clarity on the solution's scope, including KONE and possible third-party offerings
. Participates in customer meetings and answers customers technical questions when needed
. Selects the correct product platform on which to make the offering
. Proposes solutions from all KONE business lines new services, escalators, elevators, doors etc.

Solution planning - Costing:
. Responsible for correct APF solution costings
. Involves CSE Engineer, Product to understand the costing for corporate and local materials
. Involves CSE Engineer, System to understand the costing for integrations
. Involves Supply Line, installation, maintenance and project management to understand both the materials and the service cost of the solution

Solution planning - Specs:
. Coordinates specification creation
. Performs initial and revised non-standard energy calculations
. Performs traffic analyses
. Accountable for technical site surveys
. Accountable for the technical content of the order between MS 0b and MS 2z

Solution planning - Availability and lead times
. Coordinates solution lead times from Supply Line and local sourcing

Solution planning - Installability
. Ensures that the proposed solution can be installed
. Ensures that the cost and work effort impact of installation is part of the solution's costing, especially in non-standard installation method cases

Solution planning - Maintainability
. Ensures that the proposed solution fulfils the customer's product lifecycle needs
. Identifies possible deviations from standard maintenance methods and ensures that a resolution is found

Solution planning - Compliance
. Ensures that the proposed solution fulfils local codes, regulations and safety requirements
. Ensures alignment with environmental regulations
. Ensures that the planned solution complies with KONE engineering policy

Key tasks in the KONE Sales process
. Provides content for pre-tender and pre-booking reviews (technical solutions, costs, lead times, risks, verification of technical content in contracts)
. Executes activities for a holistic solution plan
. Leads full chain engineering teams on major projects until handover to the CSE Engineer, Project
. Hands over the engineering to CSE Engineer, Project on the most complex project cases for execution on the Start-up meeting

Key tasks in the KONE Delivery process
. Accountable for layout creation
. Analyses change requirements, and makes proposals for the new solution plan
. Provides necessary details to the CSE Specialist for ordering materials and completing the documentation process
. Proposes change order (variations and addworks) sales opportunities to the Project Manager
. Provides solution-related information to Project Managers, Installation Supervisors and Maintenance Supervisors

CSE Engineer, Solution role in the KONE SEB process
. Shares knowledge with maintenance as needed

General responsibilities
. Participates in product and new services release information-sharing sessions
. Provides technical trainings to Sales, Installation and Maintenance as per Front Line needs
. Offers input to the product offering management about customisation, standardisation and interface requirements for the portfolio
. Contribution to the Customer Solutions Engineering virtual and local network
. Contribute to and utilise the Customer Solutions Engineering case library
. Handles engineering on Modernisation (MOD) including component upgrades (small VB repairs), full replacement (FBR) or existing building lifts (EBULI)
. Is the primary front line technical contact person for the Supply Line Tendering Engineers

• Career progression opportunities within a global organization.
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
• Comprehensive learning and development programs covering a wide range of professional skills.

Read more on