Senior Engineer 3D Print Services

Senior Engineer to manage and support Additive Manufacturing (AM) print services, specifically for Medical and Academic sectors. The role requires a blend of technical acumen, market awareness, and data-driven insight to effectively manage customer requests, perform competitive analysis, and monitor industry opportunities.

Key Responsibilities:

Customer Engagement & Project Execution:

• Respond promptly to daily 3D print enquiries from academic institutions, providing technical feasibility, costing, and lead time.
• Support and coordinate medical print service requests, including validation of print files, material selection, and process suitability.
• Collaborate with cross-functional teams (Design, Engineering, Post-Processing) to ensure timely and high-quality job deliveries.

Market Intelligence & Data Mining:

• Systematically mine academic and medical institutions for potential clients, identifying key stakeholders, research areas, and upcoming projects aligned to AM.
• Maintain and update a structured database of leads and opportunities across verticals.

Competitive Intelligence & Benchmarking:

• Monitor competitors activities on LinkedIn, industry publications (e.g., AM magazines), conferences, and technical journals.
• Track new offerings, pricing strategies, and marketing campaigns by competing AM service providers.
• Generate regular internal reports highlighting competitive positioning and emerging trends.

Tender & Opportunity Monitoring:

• Conduct continuous scanning of government and private e-procurement portals, tender aggregators, and grant calls relevant to AM in India.
• Maintain a calendar of upcoming AM-related tenders and coordinate with the bid team for timely participation.

Additional Responsibilities (Optional/Must-Have Selection Based on Team Need):

• Conduct on-site customer visits to academic institutions and hospitals when needed.
• Deliver technical workshops or demos for universities and labs adopting AM.
• Assist the marketing team with case study development, webinars, and customer success stories.

Qualifications:

• B.E./B.Tech or Diploma in Mechanical, Electronics, Mechatronics, or related engineering disciplines.
• 68 years of experience in application engineering, technical sales, AM services, or electromechanical systems.
• Strong exposure to 3D printing workflows, preferably FDM, SLA, or DMLS/SLM technologies.
• Hands-on experience in interacting with academic and/or medical stakeholders is highly preferred.