This is an opportunity to be at the forefront of enabling ground-breaking transformation journeys for our clients all across the globe. At Quantiphi, we take pride in enriching our employee experience through opportunities to work flexibly, learn, grow and have fun along the way. Join us as we pursue challenges in solving what matters using the most cutting edge cloud technologies!
Role: Senior Engagement Manager
Experience Level: 15+ Years
Work location: Bangalore/Mumbai (Hybrid)
We are looking for an experienced leader to drive a critical portfolio encompassing Data, Platform, and AI initiatives. This role requires experience in managing multiple critical programs focused on boosting business outcomes and elevating the customer experience. The ideal candidate will combine strong business acumen and techno-functional capabilities with proven people leadership and outstanding cross-group collaboration abilities.
Qualifications:
- Master's degree or equivalent practical experience
- Minimum 15 yrs of experience in delivering digital transformation projects to global clients
- Experience in managing large scale cloud transformation programs, client service, and/or management consulting
- Knowledge of leading teams on projects using agile methodology and frameworks like scrum, Kanban or XP, etc.
- Strong verbal and written communication skills with technical and business leaders at all levels within large enterprises
- Aptitude in business analysis and leveraging quantitative analysis techniques for decision making
- Ability to work with minimal supervision in a dynamic and time sensitive work environment
- Knowledge and willingness to learn and apply emerging trends in business research, data science, artificial intelligence, machine learning, and cloud computing - AWS exposure is a value addition
- Team management experience is a must
Job Responsibilities:
- As an Senior Engagement Manager, you'll lead the delivery management of multi-functional medium/large scale AWS programs, covering project planning, delivery assurance and verification, tracking and reporting, and risk/mitigation planning
- Take accountability for our customers to ensure the program(s) realizes financial benefits and transformational outcomes, constantly identify and develop new business opportunities
- Work with engineering leads in strategizing and executing multi-year roadmap on portfolio of products, applications, and services
- Ensure quality execution and proactively identify potential customer issues and resolve them with speed and efficiency, to drive satisfaction, outcomes, and deliver positive customer partner experience
- Coordinate, measure, monitor and communicate on program(s) health
- Actively contribute to org-wide strategies, in defining and implementing those along with contributing to team's roadmap and portfolio of services in alignment to the wider organization
- Partner with cross-functional teams, such as Go-to-Market (GTM) and Research & Development (R&D), to drive the business unit's growth.
- Maintain a relentless focus across the team on continuous improvement, planning and implementing changes to process, service and technology to transform how the team operates
- Build a collaborative environment - coach/mentor team members
- Recruit, motivate and develop highly skilled staffs that focuses on service delivery of key performance metrics as per the client contract
