Who We Are Looking For
Nike is seeking a
Senior Director of Observability Engineeringto lead and grow our observability engineering organization based in
Bengaluru, India, serving Nike teams around the world. This role is responsible for defining strategy, scaling platforms, and driving operational excellence for how Nike observes, monitors, and operates its global digital ecosystem.
You are a senior technology leader with proven experience running
enterprisescale observability platforms, building and leading
large global teams from India, and partnering effectively with senior stakeholders across geographies. You bring deep technical credibility, strong people leadership, and a bias for execution in complex, alwayson environments.
This role reports into senior technology leadership and operates as a
critical India-based leadership pillarfor Nike's global observability and reliability strategy.
What You Will Work On
- Own and execute Nike'sglobal observability strategyfrom India, spanning metrics, logs, traces, and operational intelligence.
- Lead thedesign, deployment, and continuous evolutionof enterprise observability platforms supporting thousands of services and largescale telemetry volumes.
- Establish and enforceengineering standards, reference architectures, and best practices for instrumentation, telemetry pipelines, data quality, and cost governance.
- Drive global adoption ofmodern observability practices, includingOpenTelemetry (OTel)instrumentation and standardized telemetry pipelines.
- Provide senior leadership oversight forincident management and operational excellence, usingPagerDuty, ServiceNow, and AIOps platformsto improve MTTR, availability, and resiliency.
- Partner closely with global Platform Engineering, SRE, Cloud Infrastructure, and Product Engineering leaders across regions.
- Represent observability and operational health atexecutive forums, providing insights through businessready dashboards, analytics, and operational metrics.
- Influence Nike's broaderreliability, availability, and operational maturity roadmap, with strong execution ownership from India.
Who You Will Work With
- Global leaders across Platform Engineering, SRE, Cloud Infrastructure, and Architecture
- Product and Application Engineering teams in Nike Digital, Supply Chain, and Enterprise Technology
- Security, Compliance, and Risk partners
- External vendors, system integrators, and technology partners
Who You Will Lead
- Alarge, globally distributed organizationof engineering managers, principal engineers, and software engineers, with India as a major execution and innovation hub
- Senior technical leaders responsible for observability platforms, telemetry ingestion pipelines, and operational tooling
- A highperformance, inclusive culture focused on engineering excellence, talent development, and continuous improvement
What You Bring
Leadership & Experience
- Bachelor's degree in computer science or related field. Will accept any suitable combination of education, experience and training.
- Advanced degree in software engineering preferred.
- 15+ years of experience in software or platform engineering, includingsenior leadership ownership of observability at a largescale enterprise
- Demonstrated success building and leadingglobal teams from India, including managers and senior technical leaders
- Proven ability to operate at scale, influence executive stakeholders, and balancestrategy with handson execution
- Strong people leadership skills with a track record of growing engineering talent in India
Technical Capability
- Extensive experience deploying and operatingSplunk, New Relic, and Grafana LGTM stacks (Loki, Grafana, Tempo, Mimir/Prometheus)at enterprise scale
- Deep understanding ofobservability principles across Metrics, Logs, and Traces (MLT)and service telemetry
- Strong experience withinstrumentation strategies, telemetry pipelines, data ingestion, retention, querying, and visualization
- Experience withOpenTelemetry (OTel)ecosystems (instrumentation, collectors, exporters) strongly preferred
- Solid background incloudnative architectures, Kubernetes, microservices, and distributed systems
Operations & Reliability
- Deep experience leadingincident management workflowsusingPagerDuty, ServiceNow, and AIOps tools
- Proven success improvingreliability, MTTR, and operational maturityacross large production environments
- Familiarity with SRE practices, SLIs/SLOs, error budgets, and sustainable oncall models
WHY YOU'LL LOVE WORKING AT NIKE
- Lead critical platforms fromNike's India technology hubwith global impact
- Influence enterprisewide reliability and observability strategy
- Work with worldclass engineers and leaders across regions
- Play a key role in scaling Nike'sdigital and consumer experiences worldwide
What You'll Get
- Competitive compensation aligned to senior leadership roles in India
- Comprehensive benefits, learning, and career development opportunities
- A culture that valuesinnovation, inclusion, and impact
