Senior DevOps Engineer

Be part of something revolutionary

At o9 Solutions, our mission is clear: be the Most Valuable Platform (MVP) for enterprises. With our AI-driven platform — the o9 Digital Brain — we integrate global enterprises siloed planning capabilities, helping them capture millions and, in some cases, billions of dollars in value leakage. But our impact doesn't stop there. Businesses that plan better and faster also reduce waste, which drives better outcomes for the planet, too.

We're on the lookout for the brightest, most committed individuals to join us on our mission. Along the journey, we'll provide you with a nurturing environment where you can be part of something truly extraordinary and make a real difference for companies and the planet.

Role: Senior DevOps Engineer

Work mode: You'll be working in the shift: Remote (WFH): Night Shift (6PM to 3AM)

Location: Bangalore, Hybrid (Regular, for the first 3 months), then full-time remote once training is complete

About the role...

This SRE professional will have the opportunity to work for an AI-based Unicorn which is recognized as one of the fastest-growing companies on the Inc. 5000 list. This role will provide you opportunity to deploy, maintain and support the o9 Digital Brain Platform across the world on AWS, AZURE, GCP &; Samsung Cloud utilizing state of the art CI/CD tools. This role will empower you to continuously challenge the status quo and implement the great ideas you may have to create value for o9 clients.

This role is highly technical and requires hands-on work for end to end infrastructure maintenance, focusing primarily on deployments, provisioning, upgrades, resizing, migrations, vulnerability fixes, security bug fixes, and patching at the infrastructure level. Also this role focuses on support as well acting as the front-line gateway for infrastructure operations. This involves resolving tickets within SLA/SLO using Zendesk, prioritizing ticket closure, and conducting weekly analysis of recurring issues to drive permanent fixes through automation and SOPs, thereby reducing overall ticket volume. This role expects customer-facing interaction and focuses on internal and on-prem infrastructure support.

This team primarily handles automation, support and upgrades on weekends, specifically Saturdays or Sundays. The team operates in shifts covering either Tuesday to Saturday or Sunday to Thursday to support weekend upgrades.

What you will do in this role:

• Deploy, maintain and support o9 digital Brain SaaS environments on all major clouds
• Monitor availability and maintain system in good health
• Build software and systems to manage platform infrastructure and applications
• Improve reliability, quality, cost, and time-to-deploy, and time-to-upgrade
• Monitor, measure and optimize system performance
• Provide on-call support on rotation basis
• Ability and flexibility to work with teams globally, across the time zones

What you'll have...

• Education: Bachelor's degree in computer science, Software Engineering, Information Technology, Industrial Engineering, Engineering Management
• Cloud (at least one) and Kubernetes administration certification
• Experience: 8+ years of experience in a DevOps & SRE role, deploying and maintaining applications, performance tuning, conducting application upgrades, patches, and supporting continuous integration and deployment tooling
• 6+ years of experience deploying and maintaining applications in any one of the clouds (AWS, AZURE, GCP)
• Experience with Dockers or similar and experience with Kubernetes or similar
• Skills: Ability to debug issues and solve problems
• Working knowledge with Jenkins, Ansible, Terraform, ArgoCD
• Knowledge on any of the scripting language (Bash, shell, Powershell, Golang or Python etc)
• Working knowledge with Linux and Windows operating system
• Primary Skill: strong in operating system concepts, Linux and troubleshooting.
• Secondary Skill: Automation and cloud
• Experience with customer-facing interactions, ability to deliver independently and translate requirements into technical solutions with minimal supervision
• Characteristics: Passion to learn and adapt to new technology
• We really value team spirit: Transparency and frequent communication is key. At o9, this is not limited by hierarchy, distance, or function

What we'll do for you:

• Flat organization: With a very strong entrepreneurial culture (and no corporate politics).
• Great people and unlimited fun at work.
• Possibility to really make a difference in a scale-up environment.
• Support network: Work with a team you can learn from every day.
• Diversity: We pride ourselves on our international working environment.
• DavOs Insight (Turning VUCA into value with Neuro-Symbolic AI): https://l1nk.dev/ngQoe
• Work-Life Balance: https://youtu.be/IHSZeUPATBAfeature=shared
• Feel part of A team: https://www.youtube.com/watchv=O6B2lEJl2oI

How the process works...

• Respond with your interest to us.
• We'll contact you either via video call or phone call - whatever you prefer, with the further schedule status.
• Online Assessment - Domain specific
• During the interview phase, you will meet with the technical panel for 60 minutes. We will contact you after the interview to let you know if we'd like to progress your application.
• There will be 2 rounds of technical discussion followed by a Managerial round.
• 1st Round - Virtual, 2nd Round - Face-to-Face (Mandate) and 3rd Round - Virtual
• We will let you know if you're the successful candidate.

Good luck!