Senior DevOps Engineer

Intelex Technologies

Role Overview

We are looking for a Senior DevOps Engineer with deep expertise in building and operating large-scale, distributed, cloud-native systems. This role requires strong engineering fundamentals, deep hands-on knowledge of AWS, and extensive experience implementing CI/CD automation, observability frameworks, container orchestration, infrastructure-as-code, and platform tooling.

You will design, build, and maintain the core infrastructure and developer platforms powering mission-critical SaaS services. You will work closely with engineering, SRE, security, and architecture teams to drive operational excellence, improve deployment velocity, and ensure our systems are reliable, observable, secure, and resilient.

This role is ideal for engineers who are passionate about automation, cloud-native architectures, robust release engineering, AI/MCP platform delivery, and building internal platforms that enable high-frequency deployments across a multi-tenant, multi-region SaaS environment with zero downtime.

Key Responsibilities

Platform Engineering

• Design, build, and evolve internal developer platforms (IDP), paved paths, and self-service capabilities enabling efficient and secure service delivery.
• Build abstractions and tooling that reduce cognitive load and accelerate engineering teams.
• Implement golden pipelines, environment provisioning automation, and standard deployment patterns.
• Build and operate MCP (Model Context Protocol) platform services that integrate AI capabilities into internal and external workflows.
  
  

CI/CD Engineering

• Architect and maintain enterprise-grade CI/CD pipelines using GitHub Actions and Jenkins.
• Implement secure, scalable, and reproducible build and release workflows with automated testing, policy enforcement, and progressive delivery.
• Troubleshoot complex CI/CD issues including agent failures, deployment rollbacks, runtime environment conflicts, secrets, and artifact management.
  
  

Cloud Infrastructure

• Architect and operate cloud infrastructure on AWS with production-grade reliability, security, and scalability.
• Deep hands-on experience with core AWS services:
• Compute & Networking: EC2, ECS, EKS, Lambda, VPC, ALB/NLB
• Storage & Data: S3, RDS (Postgres/MySQL/SQL Server), CodeArtifact
• Security & Identity: IAM roles/policies, Secrets Manager, Certificate Manager
• Operations: CloudFront, Route 53, Systems Manager, EC2 Image Builder
• Optimize cloud cost, performance, resiliency, and availability across multi-region deployments.
  
  

Containerization & Orchestration

• Design, deploy, and operate containerized workloads using Docker and ECS as the primary orchestration layer.
• Implement autoscaling strategies, rollout policies (blue/green, canary), and multi-AZ resilience patterns.
• Exposure to EKS/Kubernetes is an asset for future platform evolution.
  
  

Infrastructure as Code

• Build, version, and maintain infrastructure using Terraform (modular design, remote state, single-repo registry pattern, PR-based review pipelines).
• Enforce IaC best practices through policy-as-code, automated testing, and drift detection.
  
  

Observability & Monitoring

• Implement end-to-end observability: metrics, logs, traces, synthetic monitors, and SLO dashboards.
• Manage and optimize monitoring platforms such as New Relic (primary) or similar APM/infrastructure tools.
• Define alerting strategy and operational playbooks; integrate with MS Teams and incident management workflows for on-call rotations.
  
  

Automation & Scripting

• Develop tooling, automation, and orchestration using:
• Python (primary infrastructure automation, cost reporting, monitoring pipelines)
• PowerShell (Windows server and IIS automation)
• YAML-based pipeline definitions (GitHub Actions, Jenkins)
  
  

Operations & Reliability

• Support production workloads across Windows and Linux ecosystems, including IIS-hosted services.
• Drive operational readiness reviews, performance tuning, root cause analysis, and continuous improvement.
• Participate in and improve on-call processes with a focus on reducing MTTR and increasing system resilience.
  
  

Disaster Recovery & Business Continuity

• Design and validate DR strategies, backup/restore workflows, failover automation, and chaos testing scenarios.
• Ensure multi-region readiness, RPO/RTO adherence, and recovery orchestration.
  
  

Process & Collaboration

• Work with JIRA and ServiceNow for sprint planning, incident management, and change control.
• Partner with security, development, data, and SRE teams to align on architecture, compliance, and operational goals.
  
  

Required Technical Skills

• Deep hands-on experience with AWS cloud operations and architecture.
• Strong expertise with CI/CD pipelines: GitHub Actions and Jenkins.
• Proficiency in Terraform, infrastructure modularization, and environment provisioning.
• Strong containerization knowledge: Docker and ECS (primary orchestration platform).
• Monitoring & APM expertise: New Relic or equivalent (Datadog, AppDynamics, etc.).
• Proficient scripting in Python and PowerShell for infrastructure automation.
• Experience with operational tooling: JIRA, ServiceNow, MS Teams integrations.
• Hands-on experience managing Windows and Linux systems, including IIS-hosted applications.
• Database familiarity: MS SQL Server, Oracle, PostgreSQL, RDS.
• Strong understanding of identity, access, secrets, certificates, and platform security.
  
  

Preferred Experience

• Azure cloud exposure (for future hybrid-cloud initiatives).
• EKS / Kubernetes experience for future container platform evolution.
• Octopus Deploy or equivalent release orchestration tooling.
• Familiarity with GitOps workflows.
• Experience with service mesh, distributed tracing, and A/B testing platforms.
• Strong knowledge of networking: DNS, TLS, load balancing, WAF, CDN tuning.
• Previous involvement in DR automation, chaos engineering, and reliability programs (SRE-style).
• Experience modernizing legacy workloads to containers or serverless patterns.
• Exposure to MCP (Model Context Protocol) or AI/LLM platform infrastructure.
  
  

Minimum Qualifications

• 10+ years in DevOps, SRE, Platform Engineering, Cloud Engineering, or similar.
• Demonstrated experience running production systems with 24/7 availability requirements.
• Strong problem-solving abilities and ownership mindset.
  
  

Company Overview

With more than 1,300 clients and 1.6 million users, Intelex Technologies, ULC is a global leader in environmental, health, safety and quality (EHSQ) management software. Since 1992 its scalable, web-based platform and applications have helped clients across all industries improve business performance, mitigate organization-wide risk, and ensure sustained compliance with internationally accepted standards (e.g., ISO 9001, ISO 14001, ISO 45001 and OHSAS 18001) and regulatory requirements. Intelex is one of North America's fastest-growing tech companies recognized as a Great Place to Work for over 7 years, Best Workplace in Technology, Best Workplace for Millennials, and recipient of Waterstone's Most Admired Corporate Cultures award and Deloitte's Best Managed Companies award.

For more information, visit https://www.intelex.com/careers

Fortive Corporation Overview

Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Intelex

Since 1992, Intelex Technologies, ULC. is a global leader in the development and support of software solutions for Environment, Health, Safety and Quality (EHSQ) programs. Our scalable, web-based software provides clients with unprecedented flexibility in managing, tracking and reporting on essential corporate information. Intelex software easily integrates with common ERP systems like SAP and PeopleSoft creating a seamless solution for enterprise-wide information management. Intelex's friendly, knowledgeable staff ensures our almost 1400 clients and over 3.5 million users from companies across the globe get the most out of our groundbreaking, user-friendly software solutions. Visit www.intelex.com to learn more.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [Confidential Information].

Bonus or Equity

This position is also eligible for bonus as part of the total compensation package.

Since 1992, Intelex Technologies, ULC. is a global leader in the development and support of software solutions for Environment, Health, Safety and Quality (EHSQ) programs. Our scalable, web-based software provides clients with unprecedented flexibility in managing, tracking and reporting on essential corporate information. Intelex software easily integrates with common ERP systems like SAP and PeopleSoft creating a seamless solution for enterprise-wide information management. Intelex's friendly, knowledgeable staff ensures our almost 1400 clients and over 3.5 million users from companies across the globe get the most out of our groundbreaking, user-friendly software solutions. Visit www.intelex.com to learn more.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [HIDDEN TEXT].

This position is also eligible for bonus as part of the total compensation package.