Senior Developer - ServiceNow
Job Description
- Minimum 4 years experience in ServiceNow (Must) with overall 5+ years of IT experience in development project
- Strong in ServiceNow development using most of the ServiceNow tools and features such as Business Rule, Script Include, Client Scripts, UI Policies, AJAX, Glide Scripting, Java Scripting, Jelly Scripting, Service Portal, Angular JS, Widgets, Workflow, Catalog Development, UI Page, UI Scripts, UI Action, Inbound Action, Notifications, REST & SOAP APIs, Workflow Custom Activities, SQL, Database (Must)
- ITIL Foundation certification (Preferred)
- ServiceNow Administration certification (Must)
- Service Portal Development (Widgets, AngularJS, Server Scripting, Client Scripting, HTML, DHTML, CSS, Pages, Portal Configuration)
- Integration of ServiceNow with external tools using Web Services & REST APIs
- Various module implementation experience (ITSM, ITOM, HR, Finance, GRC)
- Ability to learn new technology and adopt changing business requirements
- Experience in Performance Analytics(Preferred)
- Discovery
- ServiceNow Implementation Certification (preferred)
- Strong customer handling and communication skills (must), ability to collect requirements, translate requirements into Technical design (detailed design) , development of requirement in ServiceNow, fix any defects, support UAT
- Experience in handling Agile based delivery model
- Able to deliver high quality deliverables
- Candidates shall possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog, Content management and Portal
- Willingness to follow software best practices to design and implement well documented, maintainable code
- Perform all aspects of platform administration including configuration, monitoring, management, tuning, and security of all ServiceNow instances.
- Troubleshoot production and test issues; perform root cause analysis, Recommend corrective action, and lead the resolution efforts.
- Identify automation opportunities and make recommendation for improvements to ITSM modules such as Incident Management, Problem Management, Change Management, Asset - Management, CMDB and Service Catalog Requests.
- Build CMDB data model and populate CMDB using the Service Now Discovery tool
- Assist with regular ITSM ServiceNow releases which may include system/integration
- Create and successfully execute unit tests, UAT, and validation.
- Design and implement process workflows, procedures, and technical standards
- Manager or lead a team as per business requirement
More Info
Key Skills
Inbound Action
UI Scripts
UI Page
Service Portal
Script Include
SOAP APIs
UI Action
Jelly Scripting
Glide Scripting
Business Rule
Notifications
Performance Analytics
About Company
Skills:
Servicenow, Itsm, It Asset Management, Javascript, Cmdb, Rest Apis, Service Catalog, ServiceNow scripting, Data Imports, CSDM, Flow Designer, Transform Maps, SAM Pro, HAM Pro, Import Sets, Integration Hub
Skills:
Itsm, Business Rules, ITOM, Workflows, API design, Javascript, Cmdb, Client Scripts, Ui Policies, Rest Apis, Glide APIs, ServiceNow platform development, test and release discipline, Flow Designer, retry patterns, discovery, security-by-design, Monitoring, catalog items, upgrade-readiness practices, Service Mapping, Script Includes, scoped apps, error handling
Skills:
ITOM, Csm, Itsm, Grc, Servicenow, HRSD
Skills:
Itsm, ITOM, Itam, Javascript, CMDB architecture, Workspace customization, Flow Designer, CSDM framework, MID Server, Performance Analytics, HRSD, ServiceNow Discovery, Integration Hub, Glide API, Service Mapping
Skills:
Servicenow, Itsm, CSS, Angularjs, ITOM, HTML, Devops, Javascript, Cmdb, Agile, Scrum, Csm, Service Catalog development, Glide API, CI CD, Custom Application Development, Enterprise Integrations, ServiceNow Architecture Design, HRSD, SecOps