Senior Delivery Manager

Location Name: Pune Corporate Office - Mantri

Job Purpose

• Process Governance – IT Asset Management (ITAM) & Identity & Access Management
• Ensure IAM process compliance with:
• RBI cybersecurity & IT control requirements
• ISO 27001 access control clauses
• Internal Information Security policies
• Compliance, Assurance & Risk Oversight
• Act as second line oversight for ITAM and IAM control effectiveness.
• Conduct:
  
  

oPeriodic control self assessments

oCompliance validations

oEvidence checks and sampling

• Identify control gaps, policy deviations, and residual risks.
• Track remediation actions and verify closure with evidence.
• Regulatory, Audit & Inspection Readiness
• Serve as single point of accountability for ITAM & IAM topics during:
  
  

oRBI / REBIT inspections

oInternal Audit

oExternal IS Audits (ISO 27001)

• Prepare and review:
  
  

oControl matrices

oSOP adherence reports

oEvidence registers

oManagement responses to audit observations

• Ensure zero recurrence of audit findings through root cause governance fixes.
• Policy, SOP & Control Framework Ownership
• Draft, review, and maintain:
  
  

oIT Asset Management Policy & SOPs

oIdentity & Access Management Policy & SOPs

• Ensure policies and SOPs are:
  
  

oClearly owned

oPeriodically reviewed

oMapped to regulatory requirements

• Drive continuous improvement in governance maturity.
  
  

Duties And Responsibilities


A-Compliance, Assurance & Risk Oversight

B-Regulatory, Audit & Inspection Readiness

Major Challenges

• To identify all compliance requirements
• Ensure platform controls are aligned with regulatory requirements
  
  

Required Qualifications And Experience

• Qualifications
• Engineering / Computer Graduate with 10–14 years of total experience
• 5+ years in IT Security Assessment, Assurance, Risk, or Audit roles
• Prior experience in regulated BFSI environments strongly preferred
• Relevant Certifications like CISA/ISO 27001 LA
• Work Experience
• Strong experience in IT Governance / IT Compliance / IT Risk / GRC
• Deep understanding of:
• IT Asset Management (ITAM)
• Identity & Access Management (IAM / PAM)
• Experience with ServiceNow ITAM / CMDB / IRM
• Familiarity with cloud IAM (Azure AD / AWS IAM)
• Hands on exposure to RBI regulated BFSI environments
• Excellent documentation, evidence validation, and reporting skills
• Proven experience handling RBI / REBIT / ISO audits
• Strong control assessment and documentation skills
• Excellent analytical, reporting, and stakeholder communication skills
• Good to Have
• Exposure to Upper Tier NBFC / Banking / Financial Services
• Familiarity with ServiceNow GRC / IRM
• Good Written and Verbal Communication with Presentation Skills