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Senior Decisioning Consultant

8-10 Years
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Job Description

Role: Pega CDH – Senior Decisioning Architect

  • 8-10 years of experience in Pega and 6 - 8 years of experience in Pega CDH
  • The candidates will act as a CDH SME for Pega Platform perspective preferably in banking and financial services.
  • Pega CSSA Certification and Pega Decisioning Consultant
  • Experience in Pega CDH 8.X or higher versions,NBAD framework
  • Proven track record of delivering hyper-personalized solutions using NBA strategies across inbound and outbound channels in both batch and real-time mode
  • Hands-on experience with Pega CDH components like ADM, DSM, Value Finder, Customer Profiler, etc.
  • Proficiency in SQL, JSON, real-time decisioning, and object-oriented programming principles.
  • Translate business requirements into decisioning logic, including Next-Best-Action (NBA) strategies, engagement policies, and offer flows.
  • Design and configure core decisioning logic using Pega CDH, including rules, propositions, treatments, and decision data flows.
  • Develop Pega CDH features in Agile environments.
  • Provide pos-implementation support and resolve production defects.
  • Monitor application performance to ensure scalability and efficiency.
  • Mentor and lead a team of Pega NBA Designers or developers.
  • Perform tasks such as proposition builds, customer data flow updates, and interaction updates.
  • Good understanding and experience in Digital applications, and Business Functions
  • Strong analytical skills with the ability to summarize data into actionable insights.
  • Excellent communication skills to interact with both technical and non-technical stakeholders.
  • Designing in alignment with Clients Business objective

Good To Have Skills

  • 1:1 Operation Manager
  • Knowledge in externalisation of Cassandra , KAFKA, Elastic search
  • Familiarity with DevOps practices such as CI/CD pipelines for deployment automation.

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About Company

Job ID: 145564633