Senior Deal Desk Analyst

New Business

• Review non-standard contract clauses and coordinate with Legal and Sales on appropriate redlines or approvals.

• Complete the deal desk checklist for all signed deals - validating commercial terms, Salesforce data accuracy, and DealHub quote alignment.

• Hand over executed deals to the Billing team promptly, ensuring all required documentation and data are accurate and complete.

• Track pending deal closures and proactively flag blockers that could delay billing handover.

• Own end-to-end paperwork for all contract renewals - generating quotes in DealHub, coordinating approvals, and ensuring timely execution.

• Process contract revisions including amendments, upsells, and commercial changes, with accurate updates reflected in Salesforce and DealHub.

• Maintain renewal timelines and follow up with Sales to ensure no renewal falls through the cracks.

Requirements

Must-Have

• High attention to detail - you will be the last line of accuracy before deals go to billing.

• Strong communication skills - ability to work cross-functionally with Sales, Legal, Finance, and Billing without losing context or urgency.

• Ability to prioritise effectively in a fast-paced environment with multiple deals at varying stages.

• 2-3 years of experience in Deal Desk, Sales Operations, Revenue Operations, or a commercial support role.

• Hands-on experience with Salesforce CRM for opportunity and contract data management.

• Experience with a CPQ or quoting tool (DealHub preferred Salesforce CPQ or similar acceptable).

Good to Have

• Familiarity with B2B SaaS deal structures - ARR, multi-year contracts, amendments, and renewal cycles.

• Prior experience working alongside enterprise sales teams on complex deal reviews.

At MoEngage, we respect and value differences. We believe that when people from diversebackgrounds and perspectives collaborate, we create the most value - for our clients, ouremployees, and society. We embrace diversity and uphold a strong set of values. We are committedto inclusivity and take pride in providing equal opportunities for success and growth.Employment at MoEngage is based solely on professional competence, skills, and experience. Westand firmly against all forms of discrimination and support equal rights and opportunities regardlessof gender, ethnicity, abilities, age, identity, orientation or expression, marital status (including
pregnancy), religion and beliefs, or any other status protected by law.It is our policy to comply with all applicable national, state, and local laws related to
non-discrimination and equal opportunity. MoEngage is truly a place where everyone can bring theirpassions, authentic selves, and talents to work, collaborating to drive progress and solve meaningfulchallenges.

Why Join Us!
At MoEngage, we are passionate about our team and technology - see below to know more about us.

We handle more than a billion messages every day. Rest assured, you will be surrounded by really
smart and passionate people as we scale much more to build a world-class technology team