How You'll Help Us Keep Climbing (Overview & Key Responsibilities)
Customer Experience Design (CXD) organization is founded on delivering the Delta Brand experience via welcoming, elevating, and caring service, offering distinctive and premium choices to our customers across all destinations, and personalizing the experience to create memorable connections and deepened relationship with Delta. The Inflight Entertainment and Connectivity (IFEC) team within CXD is on a mission to create a highly personalized and engaging digital onboard environment that drives higher NPS and Delta revenue through 2 core products: fast, free Delta Sync Wi-Fi and Delta Sync seatback, our personalized seatback screen experience.
Key Responsibilities
This candidate will be part of a high-performing, fast-paced team that ensures the accuracy, reliability, and performance of our data infrastructure. In this role, you will be responsible for data validation, testing automation, and optimizing AWS-based data process to support analytics, reporting, and customer insights.
The Data Testing and AWS Specialist is responsible for implementing robust data quality frameworks and monitoring cloud-based data processes, that will help maintain the integrity of our data ecosystem.
The ideal candidate will have strong technical skills in data validation, expertise in AWS-based data infrastructure, and a deep understanding of data governance best practices. This individual will play a crucial role in ensuring that accurate, well-structured data is available for decision-making, supporting business intelligence and customer engagement analysis across Delta's onboard digital platforms.
Primary Functions
- Develop and execute test cases for data validation and quality assurance.
- Identify, troubleshoot and resolve data inconsistencies and anomalies.
- Implement automated data testing frameworks to streamline validation processes.
- Maintain documentation of test cases, testing frameworks and data validation processes.
- Collaborate with IT, Product, and Analytics teams to align data quality initiatives.
- Develop, monitor and maintain data processes in AWS environments.
- Assist in automating data workflows and troubleshooting cloud-based data issues
What You Need To Succeed (Minimum Qualifications)
- Bachelor's degree in computer science, data science, engineering, mathematics, or statistics
- 4-7 Years Expert in SQL and strong experience in Python
- Hands-on experience with AWS Services (S3, Glue, Lambda, Redshift, etc.)
- Familiarity with data testing tools and automation frameworks
- High attention to detail, solution-oriented and capable of meeting or exceeding deadlines in a fast-paced environment
- Embraces diverse people, thinking, and styles
- Consistently makes safety and security, of self and others, the priority
Behavioral Competencies
- Ability to produce high quality results, work in a collaborative environment by embracing diverse perspectives and with a solution-based approach.
- Adapt communication clearly and concisely based on team dynamics and expresses thoughts & ideas effectively.
- Ability to engage effectively with peers and stakeholders to build trust and reliable working relationships.
- Ability to understand business processes, implement innovative solutions, guide juniors on continuous improvement by constantly updating oneself on current technology & trends.
- Inquisitive to understand customer and business expectations while creating value addition on technical solutions.
What Will Give You a Competitive Edge (Preferred Qualifications)
- Exposure to CI/CD pipelines for data validation and deployment
- Familiarity with data governance and compliance best practices
- Prior experience with Delta or other airline or Hospitality data a plus
- Self-motivated and take pride in building great products for key stakeholders
- Resourceful in finding the data and tools you need to get the job done
- Not afraid to ask for help when you need it or help teammates when they need a boost
About The Company
What started as a humble, little aerial crop-dusting operation called Huff Daland Dusters in 1924 has now grown into the U.S. global airline leader in safety, innovation, reliability, and customer experience. Headquartered in Atlanta, Georgia, Delta Air Lines is known for its operational excellence and award-winning customer service.
Powered by our employees worldwide, Delta has led the airline industry in operational excellence for a decade while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.
In 2026, Delta Air Lines continued to earn global recognition for its performance, culture and operational excellence. Delta was named to Glassdoor's 2026 Top 100 Best Places to Work list for the ninth time, standing as the only airline recognized. Delta also secured the 11th spot on Fortune's World's Most Admired Companies list, marking its 13th consecutive year earning this distinction. Delta was also recognized by Cirium as the top on-time airline in North America for the fifth consecutive year, underscoring its unwavering commitment to reliability and customer experience.
About The Delta Technology Hub (DTH), Bangalore
The DTH is one of Delta Air Lines investments in world-class business capabilities and technology aimed at transforming how Delta Air Lines operates and provides world-class travel experiences to its customers through innovation and cutting-edge methodologies. By continuously reimagining processes and driving technology-led transformation, the Delta Technology Hub plays a pivotal role in Scripting The Future Of Aviation. The organization is certified by the Great Place to Work Institute (India). The Delta Technology Hub was a finalist for the iVolunteer Awards 2024/2025 in the Leader in Employee Volunteering category. This nomination highlights our remarkable volunteering initiatives and the outstanding practices we implement to encourage and support our employee volunteering program.
For more information, please visit www.deltatechhub.com
Why join
- Technology is a key enabler of the differentiated services that Delta provides. At the DTH, you get the opportunity to work on projects with a significant impact on business outcomes and customer experience.
- Deepen your knowledge by taking part in multifaceted learning and development programs –exposure to extensive internal and partner repositories, institutional affiliations, and industry SIG (Special Interest Groups) partnerships.
- Immerse yourself in an employee-centric culture.
- Develop deep and broad business acumen on airline operations while retaining focus on cutting-edge technology driven solutions.
- Avail a full range of benefits that support you and your family: Medical Insurance, Transportation to and from the DTH office, Complementary Cafeteria Meals, Special Travel opportunities and Travel Privileges, Car Lease Program, Paid time off, Parental Benefits and National Pension Scheme.
