Senior Customer Support Executive

Roles & Responsibilities:

• Handle reporting tasks for US or UK-based clients
• Manage communication through calls and emails (semi-voice process)
• Ensure timely and accurate data entry and report updates
• Coordinate with internal teams to fulfill client requirements
• Maintain quality and compliance standards

Preferred Candidate Profile:

• Experience: Prior experience in domestic or international voice/non-voice processes from any industry
• Communication: Decent verbal skills with strong written communication, especially email drafting
• Attitude: Active, responsible, and ready to take initiative
• Shifts: Must be comfortable with rotational shifts (final shift will be confirmed during the interview)
• Transportation: Free transport provided