This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Strategy Analyst based in India.
This role sits at the intersection of customer strategy, market access consulting, and business development within a highly specialized life sciences environment. You will support the development of high-quality proposals, account strategies, and commercial solutions that help bring innovative therapies closer to patients. The position involves close collaboration with senior leaders, subject matter experts, and cross-functional teams to shape compelling, data-driven client offerings. You will contribute to research, competitive intelligence, and solution design that differentiates services in a complex and competitive market. The environment is fast-paced, highly collaborative, and focused on delivering measurable impact in healthcare outcomes. This is a key role for someone who enjoys combining analytical thinking, strategic insight, and client-focused problem solving.
Accountabilities
- Support the development of proposals, solution strategies, budgets, and client-facing materials for market access and commercialization engagements.
- Collaborate with subject matter experts and service line leaders to design competitive, client-specific, and value-driven solutions.
- Conduct desk research and leverage industry databases to develop insights on sponsors, assets, pipelines, and market trends.
- Assist in shaping account strategies and expanding client relationships through data-driven and consultative approaches.
- Contribute to proposal writing, bid defense preparation, and creation of clear, compelling value propositions.
- Prepare budgets and work breakdown structures (WBS) in coordination with senior stakeholders, operations, and finance teams.
- Track new business opportunities, awards, and pipeline activity, ensuring accuracy and timely updates in internal systems.
- Support early client engagement discussions by developing content and identifying appropriate subject matter expertise.
- Monitor industry trends and competitor activity to continuously refine solutions and improve commercial offerings.
Requirements
- Bachelor's degree required; advanced degree preferred in life sciences, business, or related field.
- 6+ years of experience in market access, life sciences consulting, CRO, or service/strategy consulting environments.
- Strong understanding of drug development lifecycle and commercialization concepts (bench to patient preferred).
- Experience in proposal development, business development, or solution strategy roles.
- Strong research and analytical skills with the ability to synthesize complex information into clear insights.
- Excellent written and verbal communication skills in English.
- Proficiency in MS Word, PowerPoint, and proposal or business documentation tools.
- Strong stakeholder management skills with the ability to work in matrixed, cross-functional teams.
- Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
- Strong attention to detail with a structured and solution-oriented mindset.
- A proactive, make it happen attitude with strong collaboration and ownership capabilities.
Benefits
- Competitive compensation aligned with experience and expertise.
- Opportunity to work in a global life sciences and healthcare consulting environment.
- Exposure to strategic market access, commercialization, and proposal development activities.
- Career development within a highly specialized customer strategy and consulting function.
- Collaborative, cross-functional work culture with global stakeholders.
- Strong learning environment focused on healthcare innovation and industry trends.
- Opportunity to contribute to meaningful work that supports access to life-changing therapies.
How Jobgether Works
We use an
AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
