Responsibilities:
- Represented the company as a brand ambassador, promoting electricity plans and assisting customers with service enquiries.
- Engaged effectively with customers and key stakeholders to deliver excellent service.
- Achieved monthly sales and performance targets.
- Handled day-to-day administrative duties and maintained accurate records.
- Kept up to date with market developments and industry trends.
- Identified business opportunities and addressed customer challenges proactively.
- Supported the implementation of new initiatives and service improvements.
- Contributed to the development and enhancement of customer service quality standards.
- Managed customer enquiries across multiple channels, including walk-ins, phone calls, emails, and social media.
Requirements:
- Minimum GCE N / O Level, NITEC, Diploma or equivalent.
- Prior experience in customer service, retail, sales, or the electricity/utility industry will be an advantage.
- Good communication and interpersonal skills.
- Customer-oriented with a positive and proactive attitude.
- Able to multitask and handle administrative duties efficiently.
- Comfortable interacting with customers through various channels, including walk-ins, phone calls, emails, and social media.
- Able to work independently as well as in a team.
- Proficient in Microsoft Office applications.
- Comfortable with 1-year contract
Interested candidates, please send in your updated resume to [Confidential Information]
This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.
By applying for this role, you consent to Recruit Haus PDPA and e2i's PDPA.
