East Point Group of Institutions is seeking an experienced and motivated Senior Admission Counselor Team Leader to join our admissions team. The ideal candidate will not only guide prospective students through the admissions process but also lead and mentor a team of counselors to ensure high-quality student engagement and admissions success.
This role requires strong leadership skills, strategic thinking, and the ability to manage both student relationships and team performance effectively.
Key Responsibilities:
Team Leadership & Management
- Lead, mentor, and supervise a team of admission counselors
- Set performance targets and monitor individual and team KPIs
- Conduct regular team meetings, training sessions, and performance reviews
- Guide the team in handling complex counseling cases and escalations
- Ensure adherence to institutional policies and admissions standards
- Collaborate with marketing and academic departments to align admission strategies
- Analyze admission trends and provide reports to management
- Counsel prospective students and parents on college and university programs, majors, and admission requirements
- Actively listen to student needs and guide them toward suitable academic options
- Maintain accurate student records and follow-ups in a timely manner
- Ensure a smooth and positive admissions experience for all applicants
Required Qualifications & Skills
- Any Graduation
- 3 to 5 years of experience in college admissions, with prior team handling experience preferred
- Strong understanding of college/university programs, majors, and admissions processes
- Proven leadership and team management abilities
- Excellent verbal, written, and interpersonal communication skills
- Strong active listening and people-reading abilities
- Good planning, multitasking, and organizational skills
- Ability to work under targets and manage multiple student interactions
- Willingness to mentor, guide, and support students and team members
Why Join Us
- Be part of a reputed educational institution
- Opportunity to lead and shape the admissions team
- Make a meaningful impact on students futures
- Collaborative and student-focused work environment
- Growth and leadership development opportunities
