Company Description
Infinity Learn, an initiative by Sri Chaitanya, is transforming the digital learning landscape. With over 36 years of experience in education and a digitally driven approach, the organization is committed to positively impacting the lives of learners. Supported by a team of seasoned leaders, Infinity Learn aims to cater to every child's educational needs and help them achieve their goals. The company offers innovative products like Online Live Classes, SelfLearn recorded modules, online mock tests, and a 24/7 doubt resolution app.
Role Description
This is a full-time Senior Counsellor role based on-site in Raipur. The Senior Counsellor will be responsible for advising students and parents regarding academic programs, guiding them through the enrollment process, and addressing their concerns effectively. The role requires building positive relationships with prospective students and stakeholders to achieve enrollment goals and ensuring customer satisfaction through effective communication and support.
Qualifications
- Excellent communication, interpersonal, and counseling skills
- Strong organizational and time-management abilities to manage student interactions
- Empathy, active listening, and problem-solving skills to address student and parent concerns effectively
- Proven experience in student counseling, career guidance, or related fields
- Proficiency in using computers and related software for documentation and presentations
- Bachelor's degree in education,(Mandatory)