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Senior Content Developer

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Job Description

Job Title:

Senior Content Developer

Job Description

ROLE : Content Development
DESIGNATION : Associate, Content Development
LOCATION : Gurgaon
YEARS OF EXPERIENCE : 2 - 5 years of experience in Content Development

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key Responsibilities:
. Develop training material as per the targeted audience/learner profiles to design tailored content using various instructional strategies
. Develop engaging and learner-centered content using tools such as Articulate 360, Vyond, and similar tools
. Apply instructional design models (e.g., ADDIE, SAM, Bloom's Taxonomy) to structure learning experiences across various modalities-eLearning, instructor-led, virtual, and blended.

Key skills & knowledge:
. Create storyboards, scripts, assessments, facilitator guides, and job aids.
. Collaborate with SMEs and project managers to ensure content accuracy, relevance, and timeliness.
. Incorporate user feedback, performance metrics, and industry best practices to continuously improve learning content.
. Ensure accessibility and inclusion in all content per WCAG or equivalent standards.
. Manage multiple content development projects while maintaining quality and deadlines.

Educational Qualification:
. Undergraduate/Graduate
. Excellent communication skills

Disclaimer: -
Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment, processing or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.

ROLE : Content Development

DESIGNATION : Associate, Content Development

LOCATION :Gurgaon

YEARS OF EXPERIENCE :2 - 5 years of experience in Content Development

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key Responsibilities:

  • Develop training material as per the targeted audience/learner profiles to design tailored content using various instructional strategies
  • Develop engaging and learner-centered content using tools such as Articulate 360, Vyond, and similar tools
  • Apply instructional design models (e.g., ADDIE, SAM, Bloom's Taxonomy) to structure learning experiences across various modalities-eLearning, instructor-led, virtual, and blended.

Key skills & knowledge:

  • Create storyboards, scripts, assessments, facilitator guides, and job aids.
  • Collaborate with SMEs and project managers to ensure content accuracy, relevance, and timeliness.
  • Incorporate user feedback, performance metrics, and industry best practices to continuously improve learning content.
  • Ensure accessibility and inclusion in all content per WCAG or equivalent standards.
  • Manage multiple content development projects while maintaining quality and deadlines.

Educational Qualification:

  • Undergraduate/Graduate
  • Excellent communication skills

Disclaimer: -

Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment, processing or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.

Location:

IND Bangalore - MTP C4, 3rd Flr

Language Requirements:

Time Type:

Full time

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About Company

Concentrix was founded in 1983, its heritage can be traced back to 1973 to its insurance administration business solutions and services which were acquired in 2013 by Concentrix from IBM.Concentrix has grown through multiple acquisitions bringing on board eight companies since 2006. Two of the acquisitions that are especially notable include the IBM Worldwide Customer Care Services Business(known as IBM Daksh) and the Minacs Group Pte.

Job ID: 134132973

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