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Senior Consultant

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  • Posted 12 hours ago
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Job Description

  • Role Focus Develop and refine conversational AI solutions to enhance customer engagement and streamline self-service for iWPB clients.
  • Core Responsibilities
    • Design and build intelligent, scalable chatbot applications using NLP and machine learning frameworks.
    • Integrate AI solutions with internal banking APIs to provide real-time, personalized financial information.
    • Continuously optimize dialogue flows based on user analytics and feedback to improve intent accuracy.
    • Ensure all AI-driven interactions meet strict data privacy and security standards appropriate for wealth banking.
    • Research emerging AI technologies to drive innovation in client-facing digital channels.

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Job ID: 149061139