Business Analyst – Digital Onboarding & KYC (Offshore, India)
Experience Around 810 years, with strong domain expertise in Digital Onboarding
and KYC/AML/CDD/EDD processes.
Role Purpose
Drive analysis and design for end-to-end digital onboarding journeys (retail and
corporate) with robust KYC/AML compliance, ensuring seamless customer experience
and adherence to regulatory standards.
Key Responsibilities
- Requirements Gathering & Documentation
- Collect and analyze business requirements for onboarding and KYC
processes.
- Prepare BRDs, FRDs, user stories, and process flows for digital
onboarding solutions.
- Process Design & Compliance
- Define KYC/CIP data points, risk-based CDD/EDD steps, and escalation
paths.
- Ensure AML/KYC controls are embedded in onboarding workflows,
including sanctions, PEP, and adverse media screening.
- Technology & Integration Alignment
- Specify data models, validation rules, and API/interface requirements for
ID verification and screening tools.
- Collaborate with IT teams to ensure smooth integration with digital
banking platforms.
- Testing & Rollout
- Develop UAT scenarios and acceptance criteria for onboarding and KYC
features.
- Support SIT/UAT execution and production readiness for onboarding
releases.
- Stakeholder Management
- Act as liaison between business, compliance, operations, and technology
teams.
- Coordinate with vendors for ID verification and screening solutions.
Required Skills & Experience
- Strong experience in Digital Onboarding for retail and corporate customers.
- Deep knowledge of KYC/AML/CDD/EDD processes and regulatory
requirements.
- Expertise in BA deliverables BRD, FRD, user stories, acceptance criteria.
- Familiarity with onboarding technologies, screening tools, and workflow systems.
- Experience in Agile/Scrum delivery environments.
Preferred Qualifications
- Exposure to Oracle Banking Digital Experience (OBDX) or similar digital
banking platforms.
- Certifications like ACAMS/ICA or BA certifications (CBAP/CCBA).
- Experience with multi-jurisdiction onboarding and complex UBO structures.
Education
Bachelor's or Master's degree in Business, Finance, or IT.
