Senior Commercial Officer

Key Responsibilities

• Monitor and manage the Accounts Receivable (AR) aging report.
• Follow up with corporate customers for timely collection of outstanding invoices through calls, emails, and meetings.
• Reconcile customer accounts and resolve invoice or payment discrepancies.
• Coordinate with Sales, Operations, and Finance teams to resolve billing-related issues.
• Maintain accurate records of collection activities and customer communications.
• Prepare daily, weekly, and monthly collection status reports.
• Negotiate payment plans with customers, where approved by management.
• Ensure adherence to credit terms and escalate overdue accounts as per company policy.
• Assist in reducing Days Sales Outstanding (DSO) and improving cash flow.
• Support legal or recovery proceedings for chronic defaulters, when required.
• Maintain strong professional relationships with clients while ensuring timely collections.