Senior Cloud Operations Engineer

Responsibilities:

• Work with product team on the shared full stack ownership of a collection of services and/or technology areas
• Understand the end-to-end configuration, technical dependencies, and overall behavioural characteristics of production services
• Responsible for the mitigating critical customer incidents, or deployments or testing required to improve security, performance, availability, and scalability of service
• Authority for end-to-end performance and operability
• Partner with development teams in meeting SLA to unblock customers
• Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio
• Understand and communicate the scale, capacity, security, performance attributes, and requirements of the service and technology stack
• Demonstrate clear understanding of automation and orchestration principles
• Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs)
• Utilise a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations
• Understand and explain the effect of product architecture decisions on distributed systems
• Professional curiosity and a desire to a develop deep understanding of services and technologies

Required Skills:

• 6+ years overall experience in IT industry
• Minimum 4 years of experience as a Sys Admin/Support
• Strong systems architecture skills
• Strong Linux administration (Understanding of different Hardware family)
• Virtualisation Technologies
• Scripting Language (Python/Bash/Shell etc, basic understanding of Java / Go will be good to have)
• Understanding of Networking, Cloud Computing, Load Balancers
• Hands on experience at Monitoring/Instrumentation tools (Prometheus/Grafana, new relic, elastic or equivalent).
• Experience with maintaining high scale deployments, managing high throughput and IO intensive services.
• Strong knowledge of system configuration tools such as Chef, Terraform, GIT, Jenkins/Hudson, Artifactory
• Continuous Integration development/deployment, e.g. Docker, Kubernetes