Senior Chat Bot Engineer

**Apply only if your Notice Period is 30 days or Less**

Company Profile

Quantiphi is an award-winning AI first digital transformation engineering company driven by the desire to solve transformational problems at the heart of business. We are passionate about our customers and obsessed with problem-solving. Quantiphi solves the toughest and complex business problems by combining deep industry experience, disciplined cloud and data-engineering practices, and cutting-edge artificial intelligence research to achieve quantifiable business impact at unprecedented speed

Some company highlights:

● Quantiphi has seen 2.5x growth YoY since its inception in 2013

● Winner of the Machine Learning Partner of the year award from Google for two consecutive years - 2017 and 2018

● Winner of the Social Impact Partner of the year award from Google for 2019

● LEADER in The Forrester New Wave™ Computer Vision Consultancies, Q4 2020

Role: Conversation Bot Engineer

Work location: Mumbai & Bangalore

• Responsible for developing, enhancing capabilities, modifying and/or maintaining chatbot applications in the Global Markets environment.
• Conversation Bot Engineers design, code, test, debug and document programs well as support activities for the corporate systems architecture.
• You are required to work closely with business partners in defining requirements for system applications.
• You must typically have in-depth knowledge of analyzing data, developing chatbot, automation to handle data and work with data refinement tools .
• Understanding business requirements and coming up with optimum and best to the market solutions.

Required Skills:

● Experience in development of virtual agents (chatbots, voicebots) and natural language processing

● Experience working with one or more AI/NLP platforms - DialogFlow, Alexa, Converse.ai, Amazon Lex, Rasa, Luis, Kore.AI, Microsoft Bot Framework, IBM Watson, Wit.ai, Salesforce Einstein etc.

● Knowledge of one or more of the following technologies: Python, JavaScript or Node.js

● Experience in training chatbots by analyzing historical chat conversations or large amounts of user generated content and process data

● Practical knowledge of formal syntax, formal semantics, corpus analysis, dialogue management

● Strong written communication skills

● Ability to learn latest technologies

● Good problem-solving ability

Nice to have skills:

● Understanding of conversational UI, voiced based processing (text to speech, speech to text) and voice apps built on Amazon Alexa or Google Home is a plus

● Experience in Test Driven Development & Agile methodologies

● Knowledge of creating an end to end pipeline for development of AI based conversational applications

● Perform text mining, generate and test working hypotheses, prepare and analyze historical data and identify patterns

● Ability to write regular expressions for data cleaning and preprocessing

● Understanding of API integrations, Single-Sign-on and token-based authentication

● Develop unit test cases as per project specific standards

● Experience with HTTP, Sockets, REST and other web services

● Perform keyword and topic extraction from chat logs

● Knowledge of training and tuning topic modelling algorithms like LDA and NMF

● Understanding of training classical Machine learning algorithms along with an understanding of choosing the right evaluation metric

● Knowledge of frameworks like nltk and spacy

● Ability to write regular expressions for data cleaning and preprocessing