Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Planning:
- Maintain a prioritized Product backlog consisting of features and user stories that align to business value and need
- Work with the scrum team to assign size and value of features and user stories to inform roadmaps and delivery plans
- Execution:
- Practical execution of Agile Scrum principles and practices
- Partners with Capability Manager to understand member and employee experiences to identify features
- Shares and decomposes Features into user stories with the scrum team
- Develop a deep understanding of the customer and product needs
- Recognizes the voice of the customer (operations, member and business stakeholders)
- Works closely with Capability Manager to inform on delivery plans and understanding business priorities
- Engage in all agile ceremonies (refinement, retrospectives, planning, etc.) at the capability level and the scrum team level
- Ensures traceability between requirements to user stories to Features to Capability.
- Review and formal acceptance of test cases against user stories acceptance criteria
- Working closely with the capability manager, re-prioritize the Product Backlog
- Defect management with the scrum team
- Communication:
- Communicate and track risks to work working with the scrum master to remove impediments to the scrum team
- Share priority and delivery plans with capability manager
- Communicate to the scrum team ensuring an understanding priorities and the value of the work
- Understand product solution designs to articulate how the business needs are being met and answer questions about the product
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Undergraduate degree or equivalent experience
- Overall 7+ years Experience
- 2+ years experience as a product owner, product manager or similar role working in a technical environment or with technical teams
- 2+ years working with cross-functional teams in a large matrixed organization
- Proven experience systematically analyzing problems, drawing relevant conclusions, and devising appropriate courses of action
- Experience influencing stakeholders and management to decisions (willing to ask questions with curiosity and drive to understanding)
Preferred Qualifications:
- Experience with pharmacy systems and/or processes
Aha and Rally - Experience working with Agile scrum
