Manage the overall implementation, configuration, and integration of SAP C4C for various business functions (Sales, Service, Marketing)
Deep experience with SAP C4C configuration, implementation, and integration.
Proven experience leading testing efforts, from test planning to execution, across various testing phases (unit, system, UAT, etc.).
Liaise with business stakeholders to gather requirements, define project scope, and ensure the solution aligns with business objectives
Ability to effectively manage and guide a test team, including setting priorities, managing schedules, and fostering a collaborative environment
Develop and execute test plans and test cases to ensure the quality of software applications.
Identify and report software defects and work with developers to resolve them.
Collaborate with cross-functional teams to design, develop and execute test strategies.
Perform functional, integration, regression, and performance testing.
Assist in troubleshooting and resolving issues with SAP software applications.
Create documentation for testing processes, defect identification, and resolution.
Stay up to date with the latest testing tools, techniques, and industry trends.
Oversee SAP C4C configuration, ensuring the system is properly tailored to meet business requirements and adheres to industry best practices.
Coordinate and manage testing efforts, including functional, integration, user acceptance, and performance testing. Create test plans, scripts, and ensure proper test execution and issue resolution.
Provide guidance and support to team members on best practices and troubleshooting, ensuring continuous skill development
Ensure smooth adoption of changes and improvements related to SAP C4C by end users, providing training and creating user documentation
Develop and enforce quality standards for testing, ensuring proper test coverage, and validating results.
Regularly communicate project progress, issues, and risks to senior leadership and business teams. Deliver clear and concise presentations to non-technical stakeholders
Excellent verbal and written communication skills, with the ability to communicate complex technical information to non-technical stakeholders
Familiarity with Agile project management and iterative development processes
SAP Certifications: SAP C4C certification or equivalent is a plus
