Senior Business Systems Analyst

Key Responsibilities

• Partner with cross-functional stakeholders (Sales, Finance, Legal, Operations, Customer Support) to define end-to-end workflows, future-state processes, and success metrics (cycle time, adoption, compliance, efficiency gains)
• Design scalable Salesforce solutions aligned with enterprise architecture, ensuring performance, security, and native platform optimization
• Translate business requirements into functional specifications, process flows, user stories, and acceptance criteria, including automation rules and governance controls
• Analyze upstream and downstream system impacts, documenting integrations, dependencies, and exception handling across enterprise applications
• Support M&A integration activities including system impact analysis, data migration planning, and post-acquisition system alignment
• Design and implement AI-driven workflows and agent-based automation to improve operational efficiency and process orchestration
• Leverage AI-assisted development and rapid prototyping techniques to validate solutions quickly with stakeholders
• Drive UAT planning and execution, ensuring business readiness and alignment with expected outcomes
• Collaborate with Development, QA, InfoSec, and Enterprise Architecture teams to ensure secure, scalable, and compliant solutions
• Provide functional leadership and clarity throughout design, build, and testing phases