About Our Company
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm's focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection.
Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You'll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.
Job Description
Serve as a strategic and execution partner to the VP, Business Operations, acting as an extension of leadership to drive operating cadence, execution discipline, and transformation priorities. Translate strategy into actionable plans, enable leadership decision-making through structured insights, and ensure alignment, governance, and delivery across a globally distributed organization.
Key Responsibilities
- Chief of Staff (Primary Focus 70%)
Run the Office of the VP
Own annual, quarterly, and monthly planning cycles
Establish and manage a structured operating cadence (weekly reviews, ELT forums, governance)
Track priorities, decisions, and outcomes across the VP portfolio
Executive Enablement
Prepare high-quality executive materials (updates, board decks, narratives, talking points)
Shape leadership discussions by setting context, framing options, and driving clarity
Proactively identify risks, gaps, and dependencies and recommend mitigation actions
Strategic Execution & Portfolio Management
Translate strategic priorities into actionable roadmaps and execution plans
Maintain a consolidated view of initiatives (status, risks, outcomes)
Ensure alignment across US and India leadership teams
Leadership Coordination & Influence
Act as a central integration point across senior leaders
Drive cross-functional alignment and resolve execution bottlenecks
Build trust and influence without formal authority
- Business Analysis & Delivery Enablement (30%)
Support cross-organizational initiatives and transformation programs by applying structured analysis
Finance & Business Performance: Partner with Finance to track financial performance (revenue, expenses, productivity) and provide forward-looking analysis to support planning cycles and executive decisions.
Headcount Governance: Drive headcount planning and tracking (capacity vs demand, vacancies, efficiency), ensuring alignment to business priorities and productivity targets.
Reengineering & Efficiency Tracking: Monitor reengineering initiatives, quantify delivered benefits (cost, FTE, cycle time), and ensure realization of targeted efficiencies across operations.
Transformation Execution: Support delivery of the transformation agenda by tracking key initiatives, dependencies, and financial/operational impact, ensuring strong governance and execution discipline
- Metrics, Insights & Performance Management
Design and maintain executive dashboards and scorecards across operations (service, productivity, quality, risk)
Convert complex data into clear, actionable insights for leadership decisions
Drive accountability by linking initiatives to measurable outcomes
- Communication & Change Leadership
Develop and drive clear, consistent communication across leadership and teams
Support change initiatives through structured messaging, adoption tracking, and feedback loops
Enable effective cross‑time zone collaboration across global stakeholders
Success Measures
Leadership Effectiveness: Improved decision velocity, clarity, and follow-through at the VP/ELT level
Execution Discipline: High visibility and control over priorities, risks, and outcomes
Business Impact: Measurable improvement in operational KPIs tied to initiatives
Stakeholder Confidence: Strong alignment and trust across senior leaders
Required Qualifications
Bachelor's degree required
Proven experience in Chief of Staff, Strategy, PMO, or Business Operations roles
Strong analytical and problem-solving capabilities
Exceptional written and verbal communication skills, with ability to engage senior leadership
Ability to simplify complex business problems and drive structured solutions
Strong working knowledge of Excel, PowerPoint, and data analysis tool
Preferred Qualifications
Experience in financial services / wealth management / operations at scale
Exposure to large transformation programs or digital initiatives
Familiarity with process improvement methodologies (Lean/Six Sigma)
Experience supporting C-suite or senior executives in a CoS capacity
Core Competencies
Strategic thinking with a strong bias for execution
Structured problem-solving and analytical rigor
Executive presence and communication excellence
Stakeholder management and influence
High ownership, accountability, and resilience
Role Fit (What we are really hiring for)
A'mini-COO for the VP's office – someone who can run the engine
A strategic thinker who executes relentlessly
A storyteller with data depth (not just slides, but substance)
A connector across silos – drives outcomes, not just coordination
Position Details
Location: Gurugram (with occasional expectation to work from Noida based on business requirements)
In office expectations – Minimum of 3 days in a week
Shift timings – 2 PM to 10:30 PM with flexibility depending on business requirements
Reporting: VP, Business Operations
Band/Level: Band 33, Group Lead
In-Office Collaboration
We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least three (3) days per week, with flexibility to work from home two (2) days per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.
Full-Time/Part-Time
Full time
Timings
(2:00p-10:30p)
India Business Unit
AWMPO AWMP&S President's Office
Job Family Group
Business Support & Operations
Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, military status, veteran status, marital status, pregnancy, family status or any other basis prohibited by law.
We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.
