Key Responsibilities:
Drive revenue growth by managing and expanding client accounts in the digital marketing or software services sector.
- Build and maintain strong client relationships through effective communication, understanding business needs, and delivering tailored solutions.
- Develop and execute strategic account plans to achieve business objectives and client satisfaction.
- Collaborate with internal teams to ensure successful project delivery and client satisfaction.
- Identify new business opportunities and work towards upselling and cross-selling services.
- Manage contract negotiations, renewals, and overall account health.
- Monitor market trends, competitor activity, and provide insights to shape business strategies.
- Deliver regular reports on account performance, forecasts, and key metrics to senior management.
Qualifications:
- 3- 6 years of experience in sales and account management, specifically within a digital marketing or software services company.
- Proven ability to manage large accounts, drive revenue growth, and maintain client satisfaction.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work cross-functionally and deliver client-centric solutions.
- Experience in managing global client accounts.
- Strong analytical and problem-solving abilities.
