Senior Business Development Manager

Tribes is a Rs.800 crore company in capitalized billing and largest customer experience organization in the country of fully integrated marketing agencies. We have been investing in technology that enables customer experience across OOH, Events, Activation and Retail and have developed solutions and platforms that integrate with our core experiential solutions. Tribes has forged some long-term partnerships with its clients who rely on Tribes for groundbreaking innovations, and unconventional and memorable campaigns.

Company URL: http://www.tribeww.in/

Job Title: Senior Manager – Business Development &Client Servicing

Qualification: Bachelor's degree in business, marketing, or related field.

Experience: Minimum 5-7 years of proven experience, Prior experience in the events industry is mandatory for this role. Please apply only if you have relevant experience.

Location: Gurgaon

Who we are looking for - The ideal candidate will play a key role in expanding our client base, ensuring client satisfaction, and contributing to the overall growth of the business. The candidate should have a strong understanding of the corporate events industry, event management, market trends, client needs, and business development. Prior experience in corporate events, event management, business development, or client servicing is preferred, along with excellent communication, negotiation, relationship-building, and stakeholder-management skills, and the ability to manage clients and coordinate multiple event requirements simultaneously.

Responsibilities:

1. Oversee the planning and execution of corporate events, ensuring smooth coordination across production, vendors, logistics and on-ground teams.

2. Develop and implement strategies for acquiring new clients and retaining existing ones.

3. Identify new business opportunities and potential markets to expand the company's customer base.

4. Conduct market research and analyze customer data to support informed business decisions.

5. Build and maintain strong relationships with key clients and strategic partners.

6. Collaborate with internal departments to ensure the company's offerings align with customer needs.

7. Lead and manage a team responsible for business development and client service.

8. Create and execute marketing plans to promote the company's products and services.

9. Provide regular reports on business development and client servicing activities to senior management.

Skills:

1. Excellent communication and interpersonal skills.

2. Strong analytical and problem-solving skills.

3. Ability to manage multiple projects and prioritize tasks effectively.

4. Knowledge of the events industry and market trends.

5. Leadership and team management skills

6. Analytical skills

7. Negotiation skills

8. Customer service skills