Senior Business Associate

Company Description LetsGoTripping is a well-established travel agency based in Bengaluru, specializing in curated travel experiences for over five years. The company designs tailored trips for independent travelers, MICE (Meetings, Incentives, Conferences, and Exhibitions), and group bookings. Customers benefit from exclusive deals and discounts that make travel more accessible and rewarding. A dedicated team of travel experts carefully plans every aspect of each journey, including flights, accommodations, and on-ground arrangements, ensuring a seamless and memorable experience.

JOB DESCRIPTION :

Designation: *Senior Business Associate*

Mode: Hybrid (Whitefield Office)

Working days: Monday to Saturday

Timings: 10 a.m. to 7 p.m

Roles & Responsibilities:

• Overseeing and managing end-to-end travel booking workflows and core business operations

• Handling tour packages and Hotel booking as per customer requirements and working with them end-to-end

• Closely working with the suppliers to ensure a timely response to queries

• Leading contract negotiations with key hotel partners, DMCs, and vendors to secure the best margins and exclusive B2B rates

• Ensuring smooth post-booking tour operations such as booking confirmations, sharing vouchers, etc.

• Ensuring timely payments to suppliers and deliveries to customers.

• Effectively managing feedback and resolving critical escalations from high-value customers and key vendors

• Ensuring customer satisfaction

• Create good content on Social media

• Work on Social media to increase followers

• Driving new marketing and sales strategies to boost package bookings and tracking campaign performance

• Data entry of Vendor/Hotels information

• Implementing good marketing strategies to improve sales and handling them.

• Checking Hotel reviews and providing the best options as per customer requirements

• Mentoring and guiding junior team members to maintain high quality in vendor coordination and customer service

Office address : Ground Floor, New Temple Road opposite to Saroj Residency 6,,Nallurhalli, Whitefield, BANGALORE KARNATAKA, 560066

Contact Details:

916362126862

918431275318

[Confidential Information]